Business Development Representative (BDR) – Automotive | Remote, Mexico

Business Development Representative (BDR) – Automotive | Remote, Mexico
Hirably Staffing is hiring on behalf of our client, a company that provides business development and appointment-setting services to automotive dealerships in the U.S. As a BDR, you'll be the first point of contact for dealership customers: handling inbound leads, running high-volume outbound outreach, qualifying needs, and booking quality sales and service appointments.
COMPENSATION (choose your preferred scheme)
Payroll: $19,900 – $23,900 MXN per month (gross), with all statutory benefits (prestaciones de ley)
Direct Contractor: $25,000 – $30,000 MXN per month (net), 12 vacation days, 15 days of aguinaldo, and accounting support
WHAT YOU'LL DO
Respond promptly to inbound inquiries via phone, email, and online chat, with the goal of booking qualified sales or service appointments
Reach out proactively to prospective customers through outbound calls, texts, and emails, and nurture open leads
Understand each customer's vehicle needs, budget, and timing through active listening and qualifying questions
Schedule, confirm, and accurately log appointments with dealership sales and service teams
Follow an approved call flow on every call: dealership branding, verifying customer details, identifying vehicle interest, and reconfirming appointment details
Document 100% of customer interactions in the CRM in real time, with correct dispositions, notes, and follow-ups
Handle objections and concerns with empathy and clarity
Stay active and responsive in team Google Chats throughout your shift
KEY PERFORMANCE INDICATORS
120–150 outbound calls per day (15–19 calls per hour), depending on project
Minimum 50 inbound leads or calls per day when assigned to inbound queues
Target of 100 quality appointments per month (full-time)
Strong show rates through accurate qualification and confirmation
WHAT WE'RE LOOKING FOR
Advanced spoken English for live calls with U.S. customers
Experience in sales, call center, BDC, or appointment setting (automotive is a plus)
Ability to follow structured scripts and call flows
Strong organization, attention to detail, and CRM discipline
Ability to multitask across multiple systems (CRM, dialers, schedulers, messaging)
Strong typing and computer navigation skills
Ability to sustain performance in a high-volume environment
Openness to coaching and quick adaptation to changing client guidelines
EQUIPMENT
We provide the work equipment, including a dual-monitor setup
You'll need a high-speed, stable internet connection
WHY THIS ROLE MATTERS
You are the first impression of the dealership and a key driver of qualified showroom traffic. Your consistency, accuracy, and professionalism directly impact dealership revenue and customer experience.

Work arrangement
Yes