Remote Appointment Setter

APPOINTMENT SETTER REPRESENTATIVE
Department: Sales
Reports To: Sales, Partnerships Manager & CEO
Works Closely With: Implementation Support, Owner, Partnerships
ROLE OVERVIEW
The Sales Representative is responsible for generating new business by identifying, qualifying
and setting appointments for prospects.
This role serves as the first point of contact for potential clients and plays a critical role in
shaping their understanding of our services and value. Sales Representatives
are expected to manage a structured sales process, maintain accurate pipeline records, and Calendar management for in person sales reps, have alignment with company pricing, policies, and compliance standards.
PRIMARY OBJECTIVES
-Drive consistent new client acquisition
-Clearly communicate Gladiator's value proposition
-Maintain an organized and accurate sales pipeline
-Support sustainable, scalable revenue growth
CORE RESPONSIBILITIES
Lead Engagement & amp; Prospecting
-Engage inbound leads promptly and professionally
-Conduct outbound outreach to Prospects
-Qualify prospects based on our criteria
-Schedule and conduct discovery calls to assess fit
Sales Process & Closing
-Present our services clearly, accurately, and compliantly
-Conduct sales calls, demos, and follow-up conversations
-Address objections professionally without overpromising
-Close new accounts according to approved pricing and terms
-Ensure all agreements, intake forms, and next steps are completed correctly
Pipeline & CRM Management
-Maintain accurate records of all prospect activity in the CRM
-Track deal stages, follow-ups, and outcomes consistently
-Follow defined sales scripts, processes, and timelines
-Provide regular updates to Sales Management on deal status
Internal Coordination & amp; Handoff
-Ensure clean handoff to Implementation and IN person Sales rep after setting
-Submit complete and accurate details to sales rep information
-Communicate client expectations clearly to internal teams
-Participate in sales meetings, training sessions, and reviews
KEY PERFORMANCE INDICATORS (KPIs)
-Qualified leads generated
-Conversion rate from lead to appointment
-Follow up with deals in pipeline to help in person sales reps
-Average sales cycle length
-Revenue generated
-CRM accuracy and follow-up consistency
REQUIRED SKILLS & amp; QUALIFICATIONS
-Appointment Setting, Cold Calling, Lead Generation, Outbound Sales, Inside Sales
-Strong verbal and written communication skills
-Confidence conducting phone and video sales calls
-Ability to explain technical concepts clearly and simply
-Strong organization and follow-up discipline
-Comfort working in CRM systems
Preferred:
-Experience in any B2B sales, SaaS
PERSONAL TRAITS FOR SUCCESS
-Results-driven and accountable
-Coachable and receptive to feedback
-Professional and reliable
-Comfortable working within defined systems and boundaries
-Persistent, confident, and relationship-focused
WHY THIS ROLE MATTERS
Sales Representatives are the frontline of our company's growth. This role directly impacts revenue,
client quality, and long-term retention by ensuring new partners are aligned, informed, and set up
for success from day one.
Requirements added by the job poster
• 2+ years of experience in Sales

Work arrangement
Yes