Senior Director, Total Rewards & People Systems

Highlights
Location Remote, US
Start Date Nov 2, 2026
Work Location Allows Remote Work
Skills
HCM
Job Architecture
Total Rewards
Description
About MatrixCare
MatrixCare provides software solutions to more than 15,000 providers supporting skilled nursing, senior living and long-term care, life plan communities, and home health and hospice care. A multi-year winner of the Best in KLAS award, MatrixCare is trusted by thousands of facility-based and home-based care organizations to improve provider efficiencies and promote a better quality of life for the people they serve. For more information, visit www.matrixcare.com.
About The Role
We are looking for a Sr. Director, Total Rewards & People Systems to join our People team and build the rewards, systems and data a standalone MatrixCare runs on. You will own compensation, benefits, lead Dayforce as our human resources information system (HRIS), and build the people analytics and People Services operations that leaders across the company rely on. Your work connects directly to the company's growth including pay that rewards the results that matter, a platform that scales as we grow and acquire, and insights the executive team acts on. We are seeking a hands-on leader who has built job architecture from scratch, owned a human capital management (HCM) platform at scale, and uses data, including statistical models, to help executives make better decisions.
What You'll Do
Lead total rewards strategy across compensation, benefits and bonus so rewards spend funds the company's value creation plan and stays in line with revenue.
Design and run bonus plans tied to EBITDA and bookings targets so teammates are paid for the results that move the business.
Build and maintain one job architecture and set of pay ranges for every role, using market data to guide pay and promotion decisions instead of exceptions.
Own benefits strategy, broker relationships and renewals to keep cost trend in check, and run open enrollment on time with no carrier errors.
Own Dayforce as the single system of record for people data, including the roadmap, configuration, integrations and data quality, so managers can self-serve hires, moves and pay.
Build predictive people analytics, including an attrition risk model that flags critical talent before they resign, and one executive dashboard that links people metrics to company KPIs.
Partner with FP&A to build the workforce plan into the annual budget, and produce board people metrics from Dayforce paired with clear insights and recommended actions.
Lead a tiered People Services model with clear service levels, and keep benefits, HRIS and compliance audits clean in the U.S. and India.
Build and lead a team of A Players, keep people data, plans and contracts ready for diligence, and put retention plans in place for key talent.
What You'll Bring
Required Qualifications
15+ years of experience in total rewards, HR systems or HR operations, including 5+ years leading teams.
Has owned an HCM platform at scale, including leading an implementation or major rebuild end to end.
Has built job architecture and pay ranges from scratch and designed bonus plans.
Applies statistical methods, such as regression, to people data and has built analytics used by a CEO, CFO or board.
Has delivered a complex cutover such as a carve-out, transition services agreement (TSA) exit or acquisition integration.
Explains rewards trade-offs plainly to executives and ties pay and benefits decisions to business economics.
Preferred Qualifications
Hands-on Dayforce experience.
Experience in a software-as-a-service (SaaS) company, with working knowledge of the Product and Technology talent market.
Experience in a private equity-backed or carve-out environment.
Experience with benefits, payroll or compliance outside the U.S., including India.
What Success Looks Like
Success In This Role Will Look Like
Bonus and sales compensation plans are tied to EBITDA and bookings, and rewards spend holds flat as a share of revenue while benefits renewals stay at or below a 6% cost trend.
Acquired companies are running on Dayforce within 90 days of close, and headcount grows without matching growth in People Services staff.
Leaders act on people analytics: an attrition risk model flags critical talent before they resign, and one executive dashboard links people metrics to company KPIs.
Teammates rate Total Rewards services 4 of 5 or higher, audits come back clean, and people data and retention plans are ready for diligence.
Why Join MatrixCare?
At MatrixCare, we are committed to fostering a culture where teammates can grow their careers and make an impact on the healthcare industry. We offer opportunities to contribute to innovative solutions that help improve care delivery, while benefiting from a flexible and supportive work environment. Our teammate value proposition includes comprehensive health and wellness benefits, flexible time off, professional development opportunities, and a collaborative culture built on trust, innovation, and teamwork. By joining MatrixCare, you'll be part of a purpose-driven organization dedicated to advancing healthcare technology and creating an exceptional experience for both teammates and customers.
Compensation & Benefits
$210,000 - $250,000 + 20% bonus
We are shaping the future at MatrixCare, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. This position qualifies for a comprehensive benefits package and individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. At MatrixCare it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
Work Environment / Location Expectations
Remote
Equal Employment Opportunity / Legal Statements
MatrixCare is committed to fostering a diverse, inclusive, and equitable workplace where every individual is treated with respect and dignity. We are an Equal Opportunity Employer and make employment decisions based on qualifications, merit, business needs, and performance, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We are dedicated to providing equal access to opportunities and reasonable accommodations throughout the recruitment and employment process, ensuring that all teammates can contribute, grow, and succeed in an environment where diverse perspectives are valued and encouraged.

Work arrangement
Yes