People Operations Specialist

Highlights
Location Bengaluru, KA
Start Date Immediately
Work Location Allows Hybrid Remote Work
Skills
Payroll Administration
Compliance Regulations Knowledge
Hr Reporting
Employee Database Management
Benefits Administration
Description
Job Description
About MatrixCare
MatrixCare provides software solutions to more than 15,000 providers supporting skilled nursing, senior living and
long-term care, life plan communities, and home health and hospice care. A multi-year winner of the Best in KLAS
award, MatrixCare is trusted by thousands of facility-based and home-based care organizations to improve provider
efficiencies and promote a better quality of life for the people they serve. For more information, visit
www.matrixcare.com.
About The Role
This position has overall responsibility for the operational excellence of the PS operations. They own operational
excellence in the areas of policy administration, payroll and benefits administration and compliance related
activities. The role is required to maintain employee life cycle data, update internal databases and provide reports on
PS metrics. This position requires an individual who is skilled in PS practices, relationship management and
demonstrates effective communications with individuals at all levels.
What You'll Do
Management of employee database and employment records ensuring accuracy, compliance and
confidentiality
Responsible for the administration of all PS related paperwork from hire to termination which includes new
hire orientation and paperwork, employee changes, employee terminations, and benefits eligibility.
Maintain and protect confidential and personal information and data demonstrating discretion, judgment,
and care
Ensures employee data is updated in PSIS on a regular basis
Provide employee data such as onboarding / off boarding, leave information, etc., for payroll purposes
Provide employment related letters on request as per company policy.
Liaise with PS vendors on a need basis
Handles employee issues and assists in the resolution
Supports planning and coordination of employee development training programs
Supports in updating PS policies / processes and its communication and coordination
Facilitates process for resolution of employee concerns, as needed
Administration of all PS reporting requirements and related tasks – including data analysis
Responsible for communicating and providing updates on all human resources issues to Business Leaders
and PS Leader on a regular basis
Supports planning and coordinating employee recognition/relations programs
Assists with all PS communications efforts
Participates in PS projects
Company Data
Involved in implementation and monitoring training programs
What You'll Bring
Bachelor's / Master’s degree in PS with minimum 8 years relevant experience in Human Resources
Operations
Strong working knowledge of labor law, other government compliance regulations, and best PS practices
High integrity and judgement in maintaining company and employee confidentiality and handle sensitive
proprietary information in an appropriate manner
Must be well organized and detail oriented
People oriented and results driven
Must be a self-motivated go-getter and be able to take up initiatives
Communicates clearly and concisely, both verbally and in writing
Effectively collaborates with colleagues
Able to work effectively with other employees, managers, leadership and external parties
Demonstrates proficiency in PS and automation tools as required
Experienced in MS Office tools and resources including PowerPoint, Excel and Word
What Success Looks Like
Accurate and timely management of employee lifecycle data and HR processes.
Smooth and compliant onboarding, payroll, benefits, and offboarding processes.
Prompt and effective resolution of employee and manager queries.
Accurate HR reporting and actionable insights for leadership.
Strong stakeholder and vendor relationships.
Continuous improvement and automation of HR processes.
High standards of confidentiality, compliance, and employee experience.
Why Join MatrixCare?
At MatrixCare, we are committed to fostering a culture where teammates can grow their careers and make a
meaningful impact on the healthcare industry. We offer opportunities to contribute to innovative solutions that help
improve care delivery, while providing a supportive and collaborative work environment.
Our teammate value proposition includes comprehensive health and wellness benefits, leave benefits, professional
development opportunities, and a culture built on trust, innovation, and teamwork. By joining MatrixCare, you'll be
part of a purpose-driven organization dedicated to advancing healthcare technology and creating an exceptional
experience for both teammates and customers.
Equal Employment Opportunity / Legal Statements
MatrixCare is committed to fostering a diverse, inclusive, and equitable workplace where every individual is treated
with respect and dignity. We are an Equal Opportunity Employer and make employment decisions based on
qualifications, merit, business needs, and performance, without regard to race, color, religion, sex, sexual
orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any
other characteristic protected by applicable law. We are dedicated to providing equal access to opportunities and
reasonable accommodations throughout the recruitment and employment process, ensuring that all teammates can
contribute, grow, and succeed in an environment where diverse perspectives are valued and encouraged.
Company Data

Work arrangement
Hybrid