Quality Control Executive (only Travel Industry - 35k - 1 year of Experience)

Company Description AL Fahad Global Enterprises is an expanding organization focusing on delivering reliable services and solutions to clients in the travel industry and related sectors. The company emphasizes operational excellence, customer satisfaction, and adherence to industry standards. Team members are encouraged to take ownership of their work and contribute to continuous improvement across processes. AL Fahad Global Enterprises values integrity, accountability, and collaboration, and offers opportunities for growth to professionals who are committed to quality and performance.
Role Description This is a full-time, on-site Quality Control Executive role based in Gurugram, focused exclusively on the travel industry, with a salary of up to 35,000 and requiring approximately one year of relevant experience. The Quality Control Executive will review travel bookings, itineraries, and documentation to ensure accuracy, compliance with company policies, and alignment with client requirements. The role involves monitoring service quality across vendors and internal teams, identifying errors or process gaps, and recommending corrective actions. The individual will assist in maintaining quality standards, documenting quality checks, and supporting audits or internal reviews. Collaboration with operations, customer service, and sales teams is expected to resolve issues, improve workflows, and enhance the overall traveler experience.
Qualifications
Strong analytical skills to review data, identify discrepancies, and support decision-making.
Demonstrated experience in quality control and quality assurance, preferably within the travel industry.
Knowledge of laboratory-style testing or procedural verification and calibration concepts relevant to process checks.
Ability to follow established quality standards, create or update checklists, and document findings clearly.
Approximately 1 year of experience in a quality-focused role, ideally in travel, hospitality, or related services.
Familiarity with travel booking tools, GDS or automated reservation systems, and basic fare and itinerary structures is an advantage.
Strong attention to detail, time management, and organizational skills to handle multiple checks and deadlines.
Effective communication skills and the ability to work collaboratively with cross-functional teams on-site in Gurugram.
Relevant diploma or bachelor’s degree in travel, tourism, business, or a related field is preferred.

Work arrangement
No