Parts Interpreter

As a Parts Interpreter, you'll be the first point of contact for customers, helping identify the right truck and trailer parts while delivering outstanding service and support.
You'll work closely with trade customers, transport operators, workshops and internal teams to ensure customers receive the right solutions to keep their vehicles on the road.
What You'll Be Doing
Interpret and identify truck and trailer parts requirements
Assist trade, fleet and workshop customers with parts enquiries
Process customer orders accurately and efficiently
Prepare quotations and follow up sales opportunities
Build strong customer relationships
Support branch sales and customer service goals
Work closely with warehouse teams to ensure timely order fulfilment
Deliver exceptional customer service with every interaction
You'll bring:
Previous Parts Interpreter experience within automotive, truck, commercial vehicle or related industries (highly regarded)
Strong customer service and sales skills
Excellent communication and problem-solving abilities
Good computer and administration skills
The ability to manage multiple priorities in a fast-paced environment
Mechanical aptitude or an interest in trucks, transport or automotive parts
A current driver's licence
A positive attitude and willingness to learn

Employment type
Full-time

Work arrangement
No