Customer Service Representative - International Voice Process

Customer Service Executive – Personal Banker
Location - Pune
*** Face to Face Interview on Oct 17th (NO VIRTUALS)***
Mandatory Requirements:
Excellent communication skills (10/10 verbal communication)
Strong customer handling and relationship management skills
Comfortable interacting with customers over calls and resolving queries
Good interpersonal and problem-solving abilities
Preferred Requirements:
BPO/Customer Service experience is mandatory
Banking or financial services experience is an added advantage (not mandatory)
2+ years of experience in voice process is required.
Key Skills:
Customer Service
Customer Relationship Management
Voice Process
Query Resolution
Cross-selling/Upselling (if applicable)
Banking Products Knowledge (good to have)

Work arrangement
No