Live opening · Posted 4 days ago
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About the role
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**Only applications from candidates based in Guatemala will be considered**
Construction Operations Coordinator
Position Type: Full-Time
Position Summary
The Construction Operations Coordinator supports the day-to-day execution of construction-related work across SpartanX markets. This position coordinates repairs, property restoration, roofing work, corrective construction needs, subcontractor activity, and third-party service work from initial request through completion.
The Construction Operations Coordinator serves as a central point of coordination between Construction Operations, field teams, subcontractors, vendors, homeowners, and internal departments to ensure work is properly documented, scheduled, tracked, and completed.
This is a non-management position focused on organization, communication, follow-through, and keeping open construction work moving toward resolution.
Key Responsibilities
Construction Operations Coordination
Coordinate construction-related service requests, repairs, corrective work, and property restoration.
Create and maintain work orders for assigned Construction Operations projects.
Review incoming requests to ensure necessary information, photographs, documentation, and scope details are available.
Coordinate scheduling of construction work with internal technicians, subcontractors, and third-party service providers.
Track open work from assignment through completion.
Monitor aging work orders and follow up on outstanding or delayed items.
Identify scheduling, material, access, or vendor issues that could delay completion.
Escalate significant project concerns or delays to the Manager of Construction Operations.
Maintain accurate project statuses, notes, photographs, and completion documentation within company systems.
Repairs & Property Restoration
Coordinate residential property repairs resulting from installation, service, or other project-related activities.
Support scheduling and completion of drywall, siding, carpentry, concrete, painting, landscaping, trench restoration, roofing, and other general construction work.
Coordinate follow-up visits when additional repairs or corrective work are required.
Ensure completed work is properly documented before work orders are closed.
Assist with resolving homeowner property concerns in coordination with Construction Operations leadership.
Subcontractor & Vendor Coordination
Coordinate work assignments with approved subcontractors and third-party service providers.
Communicate job scope, location, scheduling requirements, and supporting documentation.
Track subcontractor scheduling and completion status.
Follow up on outstanding estimates, appointments, documentation, and completed work.
Coordinate with internal teams regarding vendor or subcontractor requirements.
Escalate performance, scheduling, quality, or communication concerns to Construction Operations leadership.
Maintain organized records of third-party work and project documentation.
Roofing & Construction Support
Coordinate roofing inspections, repairs, replacements, and other roofing-related work as assigned.
Track roofing and construction projects through completion.
Coordinate with homeowners, roofing contractors, field teams, and internal departments regarding scheduling and project status.
Ensure required documentation is collected and maintained.
Assist with construction needs that arise during installation, service, or inspection activity.
Cross-Department Coordination
Work closely with Service, Inspections, Installation, Electrical, Permitting, Customer Experience, and other operational teams.
Coordinate Construction Operations support when another department identifies a construction-related issue.
Provide status updates on open construction work.
Help determine the appropriate internal resource, subcontractor, or third-party provider for assigned work.
Support timely resolution of construction issues that may prevent projects from progressing.
Homeowner Communication
Communicate professionally with homeowners regarding construction appointments, repairs, and scheduling.
Provide updates regarding scheduled work and changes to appointment timing.
Coordinate property access when required.
Maintain clear documentation of homeowner communications.
Escalate significant homeowner concerns to the appropriate leadership team
Qualifications
Experience in construction coordination, project coordination, field-service operations, home improvement, or a related environment.
Strong organizational and follow-through skills.
Ability to manage multiple open projects and priorities simultaneously.
Strong written and verbal communication skills.
Ability to coordinate effectively with homeowners, field employees, subcontractors, vendors, and internal departments.
Strong attention to detail and documentation.
Ability to identify stalled work and proactively determine what is needed to move it forward.
Comfortable working with scheduling, work-order, CRM, and project-management systems.
Basic understanding of residential construction terminology and repair processes.
Ability to work independently while supporting a cross-functional operations team.
Performance Expectations
Success in this position is measured by:
Timely coordination and completion of assigned construction work.
Accurate work-order and project documentation.
Consistent follow-up on open and aging work.
Effective coordination with subcontractors and third-party providers.
Timely identification and escalation of project delays.
Professional homeowner communication.
Effective cross-department coordination.
Reduction of unresolved or unnecessarily aging construction work orders.
Proper documentation and closeout of completed work.
Working Relationships
The Construction Operations Coordinator works closely with:
Manager of Construction Operations
Construction Technicians
Service
Inspections
Installation
Electrical Operations
Customer Experience
Roofing contractors
Subcontractors and third-party service providers
Homeowners
Schedule
Primarily Monday–Friday, with occasional Saturday availability based on operational needs.
Solar Done Right.
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Work arrangement
Yes
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