Dental Assistant/Receptionist - West Pymble Dental Surgery

Your responsibilities will include:
Welcoming patients and providing a friendly, professional first point of contact
Managing the appointment book, including scheduling, confirming and following up appointments
Answering phones and handling patient enquiries confidently
Processing payments, billing and HICAPS claims
Managing day-to-day reception administration
Keeping reception organised and running smoothly
Communicating clearly with patients, dentists and the wider practice team
Confidently managing reception when the Practice Manager is unavailable
Supporting sterilisation and infection control when required following structured training
Working closely with the clinical team to help maintain an efficient practice flow
To succeed in this role, you will:
Have previous experience in dental reception and/or assisting
Hold a Certificate III or IV in Dental Assisting (advantageous but not essential)
Be confident supporting patients and working closely with the clinical team
Bring a reliable, trustworthy and team-focused approach to your work
Have experience with dental practice software such as D4W (advantageous but not essential)
Have a genuine interest in providing a great patient experience

Employment type
Full-time

Work arrangement
No