Senior Designer

About The Role
H&R Block is rethinking how clients navigate their taxes, finances, and the experiences that support them throughout the year. We're looking for a Senior Product Designer to help shape intuitive digital experiences from concept through delivery, partnering closely with Product Managers, Engineers, and fellow designers to solve complex problems, explore new ideas, and bring them to life through rapid prototyping, experimentation, and customer feedback. You'll contribute to product strategy, influence how we work through our design system and practices, and help create experiences that are both thoughtful and impactful. This role is ideal for someone who enjoys tackling ambiguous challenges, working independently, and balancing strong design craft with continuous learning and iteration.
Day to day, you'll...
Design end-to-end user experiences for responsive web products and workflows
Partner closely with Product Managers, Engineers, and fellow designers throughout the product development lifecycle
Develop and test prototypes to validate ideas and gather customer feedback
Conduct and participate in user research activities, including interviews, usability testing, and concept validation
Translate customer needs, business goals, and research insights into effective product experiences
Contribute to and evolve the team's design system and design practices
Use modern design and prototyping tools, including AI-assisted workflows where appropriate
Present design solutions and rationale to cross-functional stakeholders
Continuously improve experiences through experimentation, iteration, and product learnings
Required Qualifications
Bachelor's degree in Design, Human-Computer Interaction (HCI), a related field, or equivalent practical experience
5+ years of experience designing end-to-end digital product experiences for responsive web applications
Strong portfolio demonstrating user-centered design, interaction design, visual design, and product thinking
Experience partnering closely with Product Managers and Engineers to deliver customer-focused solutions from concept through launch
Experience creating, testing, and refining prototypes based on customer feedback, experimentation, and product outcomes
Strong communication skills, comfort working independently in ambiguous environments, and a commitment to accessibility and usability best practices
Preferred Qualifications
Experience planning and conducting user research, including interviews, usability testing, and other discovery methods, and translating findings into product decisions
Ability to incorporate quantitative and qualitative insights to identify opportunities and improve customer experiences
Experience creating high-fidelity prototypes and partnering closely with engineers through implementation
Familiarity with AI-assisted design tools, emerging design technologies, and designing AI-powered or automation-driven experiences
Experience contributing to or working within an enterprise design system, including components, patterns, and documentation
Strong visual design skills and experience designing products in financial services, fintech, tax, or other regulated industries, with the ability to translate complex requirements into intuitive customer experiences
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$89,800.00 - $134,700.00/Yr.
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Work arrangement
Yes