Live opening · Posted 20 hours ago
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About the role
Description supplied by the original job listing.
Job Title: Front Office Supervisor
Job Summary
We are looking for a hands-on Front Office Supervisor to lead our daily front desk operations. You will manage shift workflows, support the front desk team, and resolve guest issues to ensure an exceptional customer experience.
Key Responsibilities
Guest Relations
Handle check-ins, check-outs, and billing inquiries efficiently.
Resolve guest complaints and service issues promptly.
Team Leadership
Supervise, train, and motivate front desk associates.
Ensure team compliance with grooming and service standards.
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Qualifications
Experience: 1+ years of hotel front desk experience, with prior shift lead or supervisor experience.
Tech Skills: Proficiency in Hotel Property Management Systems (PMS).
Availability: Flexible schedule to work nights, weekends, and holidays.
Soft Skills: Strong communication, conflict resolution, and multitasking abilities.
Employment type
Fixed Term Contract- Staff
Work arrangement
No
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