Live opening · Posted 14 hours ago
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About the role
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About The Opportunity
Operating at the intersection of speech technology and global enterprise solutions, we empower organizations to unlock value from voice data through precision transcription, multilingual ASR modeling, and scalable language processing pipelines. Our clients span media, legal, healthcare, and customer experience verticals—relying on our remote specialists to deliver accurate, context-aware speech-to-text outputs at enterprise scale.
Role & Responsibilities
Transcribe audio/video content with 98%+ accuracy across multiple domains including legal, healthcare, and customer service.
Train and fine-tune ASR models using domain-specific datasets to improve recognition of accents, jargon, and low-resource languages.
Tag and annotate speech data for model training, including speaker diarization, emotion cues, and acoustic event markers.
Validate ASR output against ground truth transcripts and log edge cases for model retraining cycles.
Collaborate with NLP engineers to define transcription guidelines and optimize output formatting for downstream applications.
Work asynchronously across time zones to meet daily SLAs for high-volume transcription and model feedback cycles.
Skills & Qualifications
Must-Have
Proficient in English transcription with strong grammar and punctuation discipline
Experience with ASR tools like Whisper, Kaldi, or Mozilla DeepSpeech
Ability to handle audio in noisy or accented speech environments
Familiarity with transcription formatting standards (e.g. verbatim vs. clean read)
Comfort with annotation tools like Label Studio or Prodigy
Strong attention to detail and ability to meet tight deadlines
Preferred
Basic understanding of phonetics or linguistic annotation
Experience transcribing medical, legal, or technical content
Knowledge of Python or SQL for simple data manipulation tasks
Benefits & Culture Highlights
100% remote role with flexible working hours aligned to your timezone
Opportunity to work with cutting-edge speech AI models and global clients
Performance-based incentives and potential for contract extension
Skills: data,speech,phonetics,word count,customer,transcription,annotation
Work arrangement
Yes
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