TAM Cloud Security

Ocho People – Partnering with an Innovative Cloud Security Client - Series B
Ocho People are proud to be partnering with a fast-growing cloud security company in the search for an EMEA Technical Account Manager.
About the Company
Our client delivers a next-generation cloud security platform that uses real-time context to identify and prioritise risk. With advanced sensor technology, it provides clear, actionable insights across cloud environments, including:
Agentless cloud posture discovery
Real-time threat protection
API security
End-to-end infrastructure protection
This is a high-growth, innovative environment where you’ll be encouraged to think creatively and make a real impact.
The Role:
You’ll build strong customer relationships, ensuring smooth onboarding, driving adoption, and delivering long-term value. Acting as the main technical contact, you’ll guide deployments, support customers, and help shape their ongoing success with the platform.
Key Responsibilities
Support customers post-sale alongside the sales team
Lead onboarding and technical deployment
Act as the main point of contact for customer queries and issues
Build relationships and drive adoption of new features
Support renewals and expansion opportunities
Share customer feedback internally and influence product direction
Requirements
Experience in a customer-facing SaaS role (e.g. Technical Account Management, Solutions Architecture)
Strong understanding of cloud (AWS, GCP, Azure), DevOps, or cybersecurity
Confident managing technical deployments and customer relationships
Strong communication and problem-solving skills
Ability to connect technical solutions with business needs
Cloud or security certifications are a plus
Why Join?
Work with cutting-edge cloud security technology
Be part of a growing, forward-thinking team
Make a visible impact on customer success and product growth
If you’re passionate about cloud technology and enjoy working closely with customers, we’d love to hear from you.

Work arrangement
Yes