Live opening · Posted 4 days ago
Senior Technical Zuora Architect / Lead (Offshore)
Closeloop Technologies · India (Remote)
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At a glance
The key details from the original listing.
CompanyCloseloop Technologies
LocationIndia (Remote)
Work modeYes
Source
Linkedin
ListedPosted 4 days ago
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About the role
Description supplied by the original job listing.
This is a remote position.
Role Overview
We are seeking a Senior Technical Zuora Architect / Lead (Offshore) to co-design, implement, and operate enterprise Zuora Billing and Revenue solutions in a complex, multi-system SaaS environment.
This is a hands-on role, working under the direction of an onshore Zuora Technical Lead, with responsibility for workflow implementation, tenant administration, integrations, releases, and off-hours escalation coverage.
Key Responsibilities
Scope & Ownership
Co-design and implement Zuora Billing and Revenue solutions with the onshore lead.
Own Zuora tenant administration, configuration, and operational stability.
Implement and govern Workflows, Product Catalog, invoice templates, bill runs, and user/role administration.
Ensure Zuora remains the system of record for subscriptions, billing, invoicing, and revenue.
Integrations & Operations
Work hands-on with Zuora REST/SOAP APIs, callouts, notifications, and events.
Support and troubleshoot integrations with Salesforce, NetSuite, Avalara, payment gateways, and middleware platforms.
Monitor workflows, bill runs, and integrations; support issue triage and resolution.
Testing, Release & Compliance
Support UAT, regression testing, and production releases using Zuora Deployment Manager.
Maintain Postman collections, runbooks, and RCA documentation.
Follow change control, SOX/SOC2 awareness, and secure handling of PII/PCI data.
Collaboration & Coverage
Operate independently during non-US hours and participate in Sev-1/Sev-2 on-call rotations.
Provide clear documentation, async communication, and daily hand-offs to the onshore lead.
Mentor engineering and QA teams on Zuora best practices as needed.
Required Experience & Skills
Strong hands-on experience with Zuora Billing, Zuora Revenue, Workflows, and Product Catalog.
Experience with Zuora APIs and enterprise integrations.
Solid understanding of subscription lifecycle and billing operations.
Ability to work independently with strong English communication skills.
Work arrangement
Yes
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