Founder’s Office - Operation

Job Title: Founder’s Office - Operation (D2C Fashion & Apparel)
Location: Gurgaon
Experience: 3–6 years (D2C/eCommerce/Fashion ops preferred)
About Us
We're looking for an ownership-driven operator to sit in the Founder's Office and run the operational backbone of Oyela. You'll be the single point of accountability across Production, Warehousing, Logistics and inventory — monitoring performance daily, diagnosing deviations through root-cause analysis, fixing them with new SOPs, and driving demand and order-quantity decisions. This is a high-visibility role for someone who thrives on data, process, and getting things done end-to-end.
Key Responsibilities:
Monitor the product flow from handover through to inline QC pass, ensuring no leakage between stages.
Own the cataloguing process tracker end-to-end and keep it live and accurate.
Monitor warehousing and Logistics KPIs daily, run root-cause analysis (RCA) on any deviation, and set new SOPs to fix and prevent recurrence.
Monitor inventory valuation and aging; flag slow-moving and blocked capital.
Monitor future demand forecasts and take order-quantity decisions accordingly.
Drive new project implementation within Operations — from scoping to rollout to adoption.
Own and drive cross-functional strategic projects that fuel business growth – new channel experimentation, tech implementation, process automation, etc.
Act as a thought partner to the founder for operational strategy, vendor evaluations, and cost optimization projects.
Bring a bias for action, curiosity, and execution rigor to everything from daily tasks to high-stakes initiatives.
Reporting:
Provide weekly MIS from operation team to Founders
Key tracking metrics like planning, budgeting, inventory position, inventory aging, return metrics, CSAT score
Do RCA for any fluctuations of any metrics
Requirements
3–6 years of experience in D2C, eCommerce, fashion ops, or startup environments.
Strong Data analytical skills, Excel/Google Sheets wizard
Basic Python and SQL.
Understanding of Operations, sourcing, inventory planning and SKU lifecycle management in fashion/apparel is highly preferred.
Excellent communication, time management, and a “get-things-done” attitude.
Ability to work directly with founders and thrive in a fast-paced, evolving setup.
What we offer:
Opportunity to work with one of India’s fastest-growing D2C fashion brands.
Ownership and autonomy to experiment and build impactful features.
Collaborative and growth-focused culture.
Competitive compensation with performance-based growth.
Company Website: www.oyela.in
About the company: www.oyela.in/pages/about-us

Work arrangement
No