Online Sales Executive / Senior Executive

About Us : Kalki Fashion is a leading Indian occasion wear and couture brand known for its craftsmanship, innovation, and timeless design aesthetic. With a strong presence across retail, e-commerce, and global markets, Kalki Fashion blends traditional artistry with modern fashion to create exceptional experiences for its customers. At Kalki, we believe in excellence, ownership, and building systems that enable growth. We are looking for individuals who are proactive, solution-oriented, and excited to contribute to a fast paced and evolving organization.
Work Location: Santacruz, Mumbai (Comfortable with rotational shifts)
Key Responsibilities:
• Interact with Kalki customers via video calls, chats, and messages to understand their fashion preferences and requirements.
• Provide personalized product recommendations and styling suggestions to enhance the shopping experience.
• Drive online and assisted sales conversions through proactive engagement and exceptional service.
• Maintain strong follow-ups with potential customers to close sales.
• Collaborate with internal teams (inventory, logistics, etc.) to ensure seamless order execution.
• Maintain customer records, queries, and sales updates accurately in the system.
Requirements:
• 2+ years of experience in digital sales, assisted sales, telesales, or online sales.
• Excellent communication and interpersonal skills.
• Strong ability to build rapport and deliver a premium customer experience.
• Preference for candidates from an apparel, jewellery, or premium/luxury fashion background.
• Comfortable working in rotational shifts (including weekends).
• Customer-centric mindset with a passion for fashion and styling.
Interested candidate can share their updated resume on sweta.hr@kalkifashion.com or
DM on+91 86558 50805
Regards,
HR team
Kalki Fashion

Work arrangement
No