Human Resource Manager - NoMad Detroit

This position serves as a trusted resource to team members and leaders and is responsible for supporting employee relations, workplace investigations, policy administration, recruitment and onboarding processes, benefits administration, workers' compensation, HR systems and records, compliance, and other employment-related programs.
The Human Resources Manager works closely with hotel leaders to promote fair and consistent employment practices, proactively address workplace concerns, maintain accurate and compliant HR operations, and create an environment in which team members feel supported, respected, and equipped to succeed.
Bachelor's degree in Human Resources, Business Administration, Hospitality, Organizational Development, or a related field preferred. Equivalent relevant Human Resources and hospitality experience may be considered.
Minimum three years of progressively responsible Human Resources experience required.
Previous experience handling employee relations, investigations, policy administration, and HR operations strongly preferred.
Supervisory or HR management experience preferred.
Hospitality experience strongly preferred; luxury hospitality experience is a plus.
Experience supporting a similarly sized or complex operation preferred.
Hospitality operations function seven days a week, twenty-four hours a day. The Human Resources Manager must be willing to work a flexible schedule when necessary to support team members and hotel operations.
The position requires regular interaction throughout the hotel and an active presence with team members and leaders. The Human Resources Manager is expected to model NoMad's culture, professionalism, discretion, service philosophy, and commitment to creating an exceptional workplace.
EMPLOYEE RELATIONS & MANAGER SUPPORT
Serve as a primary day-to-day People & Development resource for team members and managers regarding workplace questions, concerns, policies, and employment practices.
Promote positive team member relations and an environment where concerns may be raised and addressed appropriately.
Provide guidance to managers regarding coaching, counseling, attendance, conduct, performance concerns, and application of hotel policies.
Support the consistent and equitable administration of policies and employment practices throughout the hotel.
Conduct and document workplace investigations under the direction of the Director of People & Development, escalating significant or sensitive matters as appropriate.
Assist leaders in preparing disciplinary documentation and ensure documentation is appropriate, complete, consistent, and maintained in accordance with hotel procedures.
Identify employee-relations trends and bring recurring or significant concerns to the Director of People & Development.
Support conflict resolution and facilitate productive communication between team members and leaders.
Maintain discretion and confidentiality regarding sensitive team member and business matters.
HR OPERATIONS & ADMIN
Manage the day-to-day operation of the People & Development office and ensure timely, professional support is provided to team members and leaders.
Maintain accurate and confidential personnel records and required employment documentation.
Oversee HR transactions including hires, transfers, promotions, compensation changes, status changes, and separations.
Ensure employment documentation and personnel actions are complete, accurate, properly approved, and processed timely.
Maintain HR systems and team member data in accordance with Hilton and hotel requirements.
Conduct regular audits of personnel files, HR systems, employment documentation, and other records for accuracy and compliance.
Prepare recurring and ad hoc HR reports including turnover, staffing, attendance, employee relations, workers' compensation, and other workforce metrics.
Assist the Director of People & Development with departmental reporting, planning, and administrative initiatives.
RECRUITMENT, HIRING & ONBOARDING ADMIN
Partner with department leaders and the Director of People & Development to support recruitment and staffing needs throughout the hotel.

Work arrangement
No