Chief of Staff

Location: Mumbai (Work from office)
About Emeritus:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 90 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies, and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following multiple funding rounds, including a $650 million Series E round in 2021 and a $150 million Series F round in 2024 led by TPG, the company is valued at approximately ~$3 billion and is backed by Accel, SoftBank Vision Fund 2, CPP Investments, and other leading global investors.
Role Overview
We are looking for a Chief of Staff to work closely with the CHRO on high-impact strategic initiatives that shape the company's growth, operational excellence, and long-term priorities. This role combines strategic thinking with hands-on execution and offers a unique opportunity to work at the center of decision-making in one of the world's leading EdTech companies.
As a trusted partner to the CHRO, you will drive cross-functional programs, solve complex business challenges, support strategic planning, and ensure effective execution across the organization. This role requires exceptional analytical capabilities, structured problem-solving, stakeholder management, and the ability to thrive in a fast-paced, high-growth environment. Key Responsibilities
● Partner closely with the CHRO to drive strategic priorities, special projects, and business-critical initiatives across the organization.
● Lead end-to-end execution of cross-functional programs, including planning, governance, execution tracking, risk management, and stakeholder alignment.
● Conduct strategic analyses on business performance, market trends, competitive landscape, and growth opportunities to support executive decision-making.
● Collaborate with business leaders to define objectives, track progress, and ensure timely delivery of key organizational initiatives.
● Build and monitor executive dashboards, business metrics, and operating KPIs to drive accountability and performance.
● Support annual planning, quarterly business reviews, and executive operating cadence by preparing insights, presentations, and recommendations.
● Work closely with Product, Marketing, Sales, Finance, Operations, Technology, and other functional teams to remove execution bottlenecks and accelerate outcomes.
● Drive follow-through on leadership action items and ensure alignment across multiple stakeholders.
● Develop executive presentations, board materials, business cases, and strategic communications for internal and external leadership forums.
● Serve as a thought partner to the CHRO by bringing structured thinking, data-driven insights, and a strong execution mindset to high-priority business decisions. Qualifications &
Experience
● MBA from a Tier 1 business school (Preferred Not Mandatory)
● 2+ years of experience at Management Consulting firms or in a CHRO's Office role driving strategic initiatives and cross-functional execution.
● Demonstrated experience managing high-impact, cross-functional strategic initiatives in fast-paced environments.
● Strong analytical and problem-solving skills with the ability to synthesize complex information into actionable recommendations.
● Exceptional communication, executive presence, and stakeholder management skills.
● Ability to balance strategic thinking with hands-on execution and operate effectively in ambiguous situations.
● Strong project and program management capabilities with excellent attention to detail and follow-through.
● Advanced proficiency in Excel, PowerPoint, and data-driven business analysis.
● High ownership, learning agility, and a bias for action.

Work arrangement
No