Clinical Receptionist / Front Office Representative

Bamboo Family Clinic is a fast-growing Family Medical Practice. We are seeking solution-focused Medical Receptionist with exceptional customer service skills who are willing and able to grow with us! Applicants must be 18 years old and able to pass all the required background checks prior to employment.
Responsibilities and Duties
Greet and welcome guests as soon as they arrive at the office
Answer, screen, and forward incoming phone calls
Assist patients with scheduling and filling out required forms
Verify patient's insurance information, payments, and referral requirements
Keep nurses, medical assistants, and other staff up-to-date on scheduling, patient details, and potential delays
Ensure the reception area is tidy and presentable
Answer questions and provide basic and accurate information in person and via phone/email
Maintain office security by following safety procedures and controlling access via the reception desk
Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Qualifications and Skills Requirements
Relative work experience, preferred, as a Clinical Receptionist, Front Office Representative, or similar role
Must have experience with running insurance eligibility
Proficiency in Microsoft Office Suite/Email correspondence
Knowledge of Tebra Software (preferred)
Hands-on experience with office equipment (e.g. Fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills, with the ability to prioritize tasks
Exceptional customer service attitude
High School Diploma - Minimum
Must be 18 years of age or older
Other Job Requirements
Will be required to have a TB test and CPR Certification on file, prior to employment
Must have reliable transportation

Employment type
Full-Time

Work arrangement
No