Logistics Administrator

At ALS, we encourage you to dream big.
When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
We're looking for a Logistics Administrator to join our busy land testing laboratory in Hawarden. This is a fantastic opportunity to play a key role in keeping our logistics operations running smoothly - from managing courier relationships to ensuring every sample collection goes without a hitch.
If you've worked in customer service, administration, transport coordination or another fast-moving environment, you may already have exactly what we're looking for! As our Logistics Administrator, you'll be the first point of contact for couriers and clients, coordinating collections, resolving issues as they arise and making sure our logistics operation delivers a seamless experience every time.
The Position
Contract: Fixed Term until 31st January 2027
Hours: Full-time, 37 hours per week
Location: Hawarden, Flintshire (on-site)
Shift Pattern: Monday to Friday, day shifts
The Day to Day
Handle incoming and outgoing calls with couriers and clients professionally and efficiently
Book and coordinate sample collections, ensuring alignment with laboratory schedules
Resolve logistics issues and queries promptly, keeping all parties informed
Liaise with internal teams to ensure smooth collections and deliveries
Maintain accurate records of bookings, collections and communications
Work in line with ISO 17025 and our company quality management system
The Essentials
Previous experience in an administrative, logistics or customer-facing role
A confident communicator, comfortable handling calls with couriers, clients and internal teams
Strong IT skills including Excel and Outlook, with the ability to learn internal systems
Able to work accurately under pressure, prioritise tasks and meet deadlines
Highly organised with excellent attention to detail
A proactive, problem-solving mindset with the ability to work independently
Our Benefits Include
Annual leave starting at 25 days (rising to 30) plus 8 public holidays (pro rata for part time)
Option to buy additional annual leave
Enhanced company sick pay scheme
Salary progression scheme based on technical and behavioural competencies
"Celebrating Success" recognition awards
Perkbox membership (discount vouchers and wellness hub)
Learning/study support
Group personal pension plan
On-site car parking
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.