Live opening · Posted 3 days ago

App Dev-Support Engineer I

MedRisk · San Miguel Petapa, Guatemala, Guatemala (Remote)
Linkedin Yes
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At a glance

The key details from the original listing.

Posted 3 days ago
CompanyMedRisk
LocationSan Miguel Petapa, Guatemala, Guatemala (Remote)
Work modeYes
SourceLinkedin
ListedPosted 3 days ago

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About the role

Description supplied by the original job listing.

Guatemala-based candidates with valid work authorization only.
Key Responsibilities
QA Environment Administration
Administer and maintain multiple QA and non-production environments.
Prepare environments for scheduled software releases and QA testing activities.
Maintain environment availability, stability, and consistency across all testing environments.
Perform routine Windows Server administration and environment maintenance.
Configure application settings, IIS configuration, Windows Services, scheduled tasks, and environment-specific configuration files.
Coordinate environment readiness with Development, QA, Infrastructure, Configuration Management, and DBA teams.
Application Deployment
Prepare and deploy bi-weekly, monthly, and Major Releases.
Execute software deployments using TrueSight Server Automation (TSSA).
Deploy application binaries, configuration files, Windows Services, IIS applications, and supporting components.
Perform post-deployment validation and support smoke testing activities.
Troubleshoot deployment failures and resolve application configuration issues.
SQL Server Administration
Administer SQL Server databases supporting QA environments.
Create, drop, refresh, back up, and restore databases.
Configure and maintain SQL Server replication.
Perform database refreshes for QA testing.
Troubleshoot SQL Server issues impacting QA testing.
QA Support & Troubleshooting
Support QA teams during smoke testing, functional testing, regression testing, integration testing, and User Acceptance Testing (UAT).
Investigate and resolve environment, deployment, application configuration, IIS, Windows, SQL Server, and connectivity issues.
Required
Technical Skills
SQL Server Management Studio (SSMS)
Microsoft Windows Server
Microsoft IIS
Microsoft SQL Server
PowerShell
Windows Services
Microsoft Office
Preferred
TrueSight Server Automation (TSSA)
Batch scripting
Splunk
AppDynamics
XML / JSON configuration files
Qualifications
College-level education in Business Administration, Computer Science, Information Systems, or a related field, or equivalent education and work experience.
Strong verbal and written communication skills in English.

Work arrangement
Yes

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