UX Researcher

Company Description
PortfolioFuture is an independent fund discovery and intelligence company focused on empirical, data-driven research on ETFs and mutual funds. The organization helps investors and financial advisors evaluate portfolio alternatives by analyzing fund substitution, relative performance, and investable return decomposition. For asset managers, PortfolioFuture connects independent fund research with portfolio and ownership intelligence to highlight credible competitive positions and distribution opportunities. Its rankings, research conclusions, and fund visibility are not influenced by commercial relationships, ensuring objective insights and fair evaluation. The company is committed to giving better products a fair opportunity to succeed in the marketplace.
Role Description
This remote UX Researcher internship role involves planning and conducting user research to understand how investors, advisors, and asset managers interact with PortfolioFuture’s tools and insights. The intern will help design and run interviews, surveys, and usability tests, synthesize findings, and translate user feedback into clear recommendations for product and interface improvements. Day-to-day responsibilities include collaborating with product, design, and engineering team members, creating research materials, organizing and analyzing qualitative and quantitative data, and contributing to user journey maps and personas. The role also includes documenting research processes and results in an accessible format to support ongoing product development and decision-making.
Qualifications
Strong foundation in Human Computer Interaction and UX Research, with the ability to plan, conduct, and synthesize user studies.
Experience or coursework in User Research and Design Thinking, including skills in designing interviews, surveys, and usability tests.
Demonstrated analytical skills, with comfort working with both qualitative and quantitative data to identify patterns and actionable insights.
Currently enrolled in or recently completed a program in HCI, UX, Psychology, Cognitive Science, Design, Data Science, or a related field.
Clear written and verbal communication skills, including the ability to present findings and recommendations to cross-functional teams.
Comfort working in a remote environment, with strong time management, autonomy, and collaboration skills.
Interest in financial markets, investing, or fintech is beneficial, as is experience with research tools (e.g., survey platforms, usability testing tools, basic data analysis software).

Work arrangement
Yes