Cisco Commercial Specialist

Turn Cisco Partnerships Into Commercial Growth Across Australian Enterprise IT
Make your Cisco expertise a strategic advantage for Australia's enterprise technology market. As a Cisco Commercial Specialist, you'll optimize partner rebates, strengthen financial forecasts, assess Cisco support lifecycle changes, and equip sales teams with actionable commercial insights. Help an established Australian IT services provider protect revenue, identify growth opportunities, and deliver greater customer value while advancing your international career with Emapta.
Your Next Chapter in Global Technology Sales Operations
Employment Type: Full-time
Shift: Day Shift, Weekends Off
Work Setup: Work From Home
Exciting Perks Await!
Competitive salary package
Medical and life insurance
Work-from-home arrangement
Standard government and Emapta benefits
Well-equipped, modern, and accessible offices
Employee engagement initiatives
Mentorship and exposure to global leaders and teams
Diverse, inclusive, and supportive culture
Transparent performance management
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
The Qualifications We Seek
Experience, skills, and knowledge
5 years of relevant experience in commercial operations, vendor management, channel sales operations, or a related field
Mandatory experience working with Cisco, a Cisco partner, or a Cisco distributor
Strong understanding of Cisco rebate programs, partner incentives, funding arrangements, forecasting, and budget inputs
Working knowledge of Cisco support models, lifecycle practices, renewals, and customer success offerings
Strong commercial judgment and ability to translate Cisco vendor changes into business implications
Strong stakeholder management skills across Sales, Presales, Finance, Procurement, and vendor contacts
Personal attributes
Strong commercial discipline, attention to detail, and confidence in managing forecasts and budget assumptions
Ability to simplify complex Cisco changes into clear business and customer implications
Practical, sales-oriented mindset with a focus on providing actionable guidance rather than creating unnecessary processes
Strong collaboration, organizational, and accountability skills, with consistent follow-through on commitments
Your Daily Tasks
Rebates, forecasting, and budgeting
Maintain a comprehensive understanding of Cisco rebate, incentive, and funding programs, including eligibility criteria, program mechanics, and claim requirements.
Develop and maintain rebate and funding forecasts to support monthly, quarterly, and annual Systems business budgets and reports.
Perform financial reconciliations and variance analyses to ensure accurate commercial reports and budget forecasts.
Cisco support model changes
Monitor changes to Cisco support models, lifecycle practices, renewals, and customer success offerings relevant to the company's services.
Assess the impact of Cisco program changes on Systems revenue, profit margins, service delivery obligations, customer renewals, and alternative support opportunities.
Provide recommendations to address commercial risks, required actions, and emerging business opportunities.
Sales enablement linked to support changes
Develop and deliver concise sales briefs, talk tracks, and practical guidance to explain Cisco support model changes and their implications for customers.
Collaborate with Sales and Presales teams to identify target customers, renewal risks, and commercial opportunities resulting from Cisco support changes.
Key performance indicators (KPIs)
Ensure accurate interpretation, forecasts, and reports of Cisco rebates, funding arrangements, and incentive programs within business budgets.
Evaluate Cisco support model changes and assess their commercial, operational, and customer impact on the Systems business.
Deliver effective sales enablement materials and collaborate with the Systems Sales team to translate Cisco support changes into meaningful customer conversations and commercial opportunities.
About the Client
Our client is a leading Australian managed IT services provider delivering business-critical technology solutions to organizations across diverse industries. They specialize in cloud computing, cybersecurity, data centre services, network infrastructure, hardware maintenance, digital workplace solutions, and business continuity. As a Cisco Gold Partner, they combine advanced technical expertise with strategic vendor partnerships and Australian-based support. Their comprehensive IT services help businesses modernize infrastructure, strengthen security, optimize technology investments, reduce operational risks, and maintain reliable, scalable enterprise systems for long-term growth.
Join the Top 1% Talent. A Better Career. A Better Life.
Join us at Emapta, and let your professional journey flourish in the heart of India's vibrant culture!
Recognized as one of Asia's rising tech and outsourcing destinations, we offer a wealth of opportunities to showcase your talent to the world. At Emapta, we connect you with global clients, giving you international exposure without leaving the comfort of your home country. With over 1,200 international clients and a decade of proven success, we provide a strong foundation for your career growth. Here, innovation, collaboration, and continuous learning are part of everyday life, and work-life balance is more than just a promise-it's a reality.
#EmaptaEra #EmaptaIndia

Work arrangement
Yes