Urban Adventure Company Representative, India

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.
The world needs more Intrepid people:
Do you dream of sharing the real Delhi with travellers while creating meaningful, memorable experiences? As an Urban Adventures Company Representative with Intrepid, you'll be the face of our day tours, bringing local stories and culture to life while ensuring every trip runs safely and successfully!
As a UA Company Representative, you will:
Be the face of Intrepid and provide exceptional customer service – whether it's guiding a morning market exploration, organizing a hands-on craft workshop or arranging a home-cooked meal with a local family, you’ll create unforgettable moments for our travellers!
Host, lead and operate Urban Adventures trips in and around Delhi, following approved itineraries, company guidelines and operational requirements.
Share local knowledge, stories and travel advice that help travellers connect more deeply with the destination.
Ensure the safety and well-being of your travelers, assisting with any difficult situations that may arise.
To be considered you must have:
Previous experience in tour leading, guiding, hospitality, tourism or similar customer-facing role.
Proven ability to build relationships and work effectively with various individuals and groups.
Excellent communication skills in English and ideally one other local language (the more the better!)
Basic computer skills including emailing and Microsoft Office suite.
Familiarity with travelling within Delhi NCR region, with a passion for travel in the Intrepid style.
What you need to know:
This is a freelance contract position, offering flexibility in when and how you work.
Availability during busy travel periods is essential.
With extended hours, lots of walking and activities, and engaging with travelers, it’s important that you are prepared both mentally and physically for the challenge!
You will be running tours in and around Delhi, India – please see the itineraries: here
Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.
For our Tour Leaders, the work perks may vary from country to country, but some of the work perks we offer include:
A free Intrepid Trip! Enjoy the chance to experience Intrepid as a customer once you've led enough trips to qualify.
Diverse departures through the year! Including hiking or biking adventures, festival, family, premium and foodie trips.
Travel to where the trip starts (and home again) is included and covered by us
Some meals and all accommodation included - Often where the guests are staying, such as hotels, camping, homestays etc
Access to learning and development programs, e-learning and comprehensive tour leader training before you even start
Internal career opportunities to further your career in travel and beyond
Amazing travel discounts for you to experience Intrepid as a passenger
Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit!
Opportunity to support not-for-profit Intrepid Foundations projects
We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Work arrangement
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