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Job description:
Job Description
What you can look forward as Application/Production Support Engineer:
Data Onboarding Excellence
Successful onboarding of customer fleets (vehicles, devices, configurations) into platform within SLA
Standardized and validated data integration pipelines (SQL, CSV/JSON/XML ingestion). Reduced onboarding errors through data validation and mapping improvements
Technical Support & Issue Resolution
Resolution of complex L2 data ingestion and SQL issues within defined SLA
Consistent troubleshooting standards and reusable SQL scripts. Reduced recurrence of ingestion and configuration issues
Process Improvement & Scalability
Identification and elimination of recurring onboarding/data issues (root cause driven)
Implementation of improvements to onboarding workflows and data validation processes. Contribution to scalable onboarding standards across Bus Connect
Documentation & Knowledge Management
Up‑to‑date onboarding documentation, troubleshooting guides, and SQL templates
Structured knowledge base enabling faster resolution and onboarding
Cross‑Functional Collaboration
Clear escalation and resolution of product defects with Development/Product teams
Feedback loops translating customer/data issues into product improvements
Your profile as Application/Production Support Engineer:
Bachelor degree in Engineering Domian(BE/BTECH)/Ang degree with Min 4-8 Yrs in Application/Production Support Engineer using SQL SERVER
Willing to work in European shifts
Knowledge and expertise in:
Master data management systems such as SQL server, Profisee, and Informatica MDM.
Software like: Jira, Confluence, MS office, MS teams, (SAP and Salesforce are an advantage)
Data transformation and ingestion workflows (CSV/JSON/XML formats, data cleaning, validation)
Modern Linux distributions and Bash are an advantage
Proven ability to identify inefficiencies and drive process improvements. Solution‑oriented with capability to challenge existing processes and propose optimizations
Why you should choose ZF in India
Innovative Environment: ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.
Diverse and Inclusive Culture: ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.
Career Development: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.
Global Presence: As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.
Sustainability Focus: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint.
Work arrangement
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