COTS Product Business Architecture

Lead business consulting, solution definition, proposal development, and functional architecture for Sapiens-led engagements. Serve as the primary functional SME during pursuit, pre-sales, implementation, and delivery phases.
12–18 years in Insurance Technology and Core Insurance Platform implementations
Minimum 5+ years of hands-on experience with Sapiens products (CoreSuite, IDIT, TIA Enterprise, Reinsurance, Digital Solutions, etc.)
Deep domain expertise in either:
Life & Annuities, or
Property & Casualty Insurance
Experience leading large transformation programs and client advisory engagements
Required Skills
• Insurance Domain
o Policy Administration
o Claims Management
o Underwriting
o Billing & Collections
o Customer Servicing
o Reinsurance (preferred)
• Sapiens Product Knowledge
Strong expertise in one or more:
o Sapiens CoreSuite
o Sapiens IDIT
o Sapiens TIA
o Sapiens DataSuite
o Sapiens Decision Management
o Sapiens Digital Suite
• Consulting Skills
o Executive stakeholder management
o Business architecture
o Process transformation
o Requirements engineering
o RFP response development
o Estimation and costing
Leadership Expectations
• Thought leader for Sapiens practice.
• Ability to independently engage CXO-level stakeholders.
• Lead client conversations from pursuit through delivery.
• Represent Zensar in joint Sapiens GTM initiatives.
Preferred Background
• Previous experience working directly with Sapiens, system integrators, or leading insurers.
• Experience in South African insurance market is highly desirable.
• Sapiens certifications preferred.
Key Responsibilities
• Client Advisory & Pre-Sales
o Lead discovery workshops with insurers and business stakeholders.
o Understand client operating models, business processes, and transformation objectives.
o Act as trusted advisor to business executives and underwriting, policy administration, claims, and operations leaders.
o Support GTM initiatives, account planning, and Sapiens partnership growth.
• Solutioning & Proposal Support
o Lead RFP/RFI responses.
o Define target business architecture and solution approach.
o Create effort estimations and functional work breakdown structures.
o Develop implementation roadmaps and transformation strategies.
o Contribute to commercial models and statement of work creation.
• Functional Architecture
o Design end-to-end insurance business processes.
o Define product configuration strategy.
o Perform gap analysis between client requirements and Sapiens platform capabilities.
o Recommend process standardization and optimization opportunities.
o Define business rules, workflows, data requirements, and reporting requirements.
• Delivery Leadership
o Lead functional streams in implementation programs.
o Govern requirements management and solution design.
o Mentor Business Analysts and Functional Consultants.
o Manage UAT planning and business change management activities.
o Ensure business outcomes are achieved during delivery.
• Practice Development
o Build functional competency within Zensar.
o Create reusable accelerators, templates, asset repositories, and solution playbooks.
o Support training and certification programs.