Security Officer

Company Description Novotel Mumbai International Airport is a contemporary hotel that blends classic appeal with modern design, located near Chhatrapati Shivaji Maharaj International Airport. The property features 268 well-appointed rooms and suites, extensive event facilities spanning over 16,500 sq. mt., and versatile meeting spaces suitable for conferences, social events, and weddings. Guests can enjoy diverse culinary experiences at venues such as Gourmet Bar, Food Exchange, and the rooftop bar 190’ AMSL, which offers panoramic views of the Mumbai skyline. Conveniently positioned near key business and industrial hubs including Andheri Kurla Road, MIDC, SEEPZ, Powai, and Bandra Kurla Complex, the hotel focuses on enhancing guests’ well-being and life balance through thoughtful services and amenities.
Role Description The Security Officer role is a full-time, on-site position based at Novotel Mumbai International Airport in Mumbai. The Security Officer will monitor hotel premises, entrances, and exits to ensure the safety and security of guests, team members, and property. Responsibilities include conducting regular patrols, managing access control, monitoring CCTV and alarm systems, and promptly responding to incidents, emergencies, and safety concerns. The role involves enforcing security and safety protocols, supporting crowd and traffic management during events, and preparing clear incident reports and documentation. The Security Officer will also collaborate with hotel management and local authorities when required, assist in training team members on security procedures, and maintain a professional, guest-focused presence at all times.
Qualifications
Candidates should possess skills in surveillance and monitoring, including effective use of CCTV systems, alarm panels, and access control tools.
Candidates should possess skills in incident response and emergency management, including risk assessment, conflict de-escalation, and first response to safety issues.
Candidates should possess skills in communication and reporting, including clear written documentation, incident reporting, and professional interpersonal communication with guests and team members.
Candidates should possess skills in safety and compliance, including knowledge of hotel security procedures, basic fire safety, and adherence to applicable local regulations.
Candidates should possess skills in customer service and teamwork, demonstrating a calm demeanor under pressure, a guest-oriented approach, and effective collaboration with cross-functional hotel teams.
Previous experience in security, hospitality security, or a related protective services role is preferred.
Basic computer literacy for operating security systems and maintaining digital records is beneficial.
Relevant security training or certification and knowledge of local safety norms are an advantage.

Work arrangement
No