Live opening · Posted 3 days ago
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About the role
Description supplied by the original job listing.
Manage the resolution of incidents with timely communication, critical issue analysis and review within SLA (service level agreement)
Analyze and drive RCA (Root Cause Analysis)
Perform issue severity assessment based on impact to the business, and prioritize accordingly
Apply learning to deployments of replacement products and platforms
Lead and support large projects within the migration workstream
Collaborate with multiple vendor partners and internal teams to resolve migration challenges
Participate in development and implementation tests
Ensure overall success of the migration program
What We’re Looking For
Bachelor’s Degree
5+ years of business travel experience, understanding of both online and traditional business
Good knowledge of multiple global distribution systems (GDS) – including Sabre and Apollo/Galileo
Experience working with robotics tools, APIs and web services technology, Windows O/S platforms
Strong MS Office Skills (Outlook, Word, Excel) is a plus
Understand the software development lifecycle
Work arrangement
Yes
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