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Company Description Transcon Freight Systems Pvt Ltd is a logistics specialist providing comprehensive transportation solutions for diverse industry needs. Headquartered in Mumbai, India, the company operates with a global footprint, including offices in Houston, USA, and Antwerp, Belgium. Transcon focuses on reliable, efficient, and cost-effective freight services across international markets. Team members collaborate across regions to ensure seamless coordination of shipments and high service standards for clients. The company values professionalism, accountability, and a strong customer-centric approach in all operations.
Role Description This is a full-time, on-site role based in Mumbai for a Freight Forwarding & MTO Operations professional. The role involves coordinating end-to-end freight forwarding activities, including booking cargo, arranging export documentation, and monitoring shipment movements. The individual will liaise with carriers, transporters, and overseas offices to ensure timely and accurate freight transportation and delivery. Daily tasks include managing customer queries, providing shipment updates, resolving operational issues, and ensuring compliance with regulatory and company procedures. The role also requires maintaining accurate records, supporting continuous process improvements, and collaborating with internal teams to meet service and performance targets.
Qualifications
Strong knowledge and hands-on experience in Freight Forwarding and Freight Transportation operations.
Experience in Export processes, including documentation, compliance, and coordination with carriers and authorities.
Customer Service skills focused on responsiveness, problem-solving, and managing client expectations.
Practical experience in Forwarding activities, including booking, scheduling, and tracking shipments.
Good communication and coordination skills for working with internal teams, vendors, and global offices.
Ability to work on-site in Mumbai; prior experience in the freight forwarding industry is essential.
Proficiency with MS Office and logistics/ERP systems; strong attention to detail and organizational skills.
Relevant education in logistics, supply chain, or a related field; additional certifications in freight or logistics are an advantage.
Work arrangement
No
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