Live opening · Posted 3 days ago
Cisco Voice & Video / Collaboration Engineer
WillWare Technologies · Bengaluru, Karnataka, India (On-site)
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At a glance
The key details from the original listing.
CompanyWillWare Technologies
LocationBengaluru, Karnataka, India (On-site)
Work modeNo
Source
Linkedin
ListedPosted 3 days ago
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About the role
Description supplied by the original job listing.
Company: WillWare Technologies
Role: IT IS_CNS_Voice Network_Cisco (Cisco Voice & Video / Collaboration Engineer)
Experience: 6+ Years
Location: Bangalore
Work Mode: Onsite
Job Description:
Role Descriptions:
Candidate should have at least 6-15 years of Cisco Voice / Video experience and Excellent verbal and written communications skills are required.
Ability to adequately discuss technical issues related to AVCN endpoints set up and troubleshooting with technicians| engineers| and vendors.
Must have knowledge for Analysing designing and troubleshooting enterprise collaboration networks (AVCN)
Good knowledge and understanding on Video Products including Cisco Endpoints ( Desk pro| Codec pro| Room bar| Room bar pro + etc )| Infrastructure including Cisco Call Manager| Webex Control Hub| Cisco Meeting Server.
Responsible for providing L2 and L3+ level technical support for enterprise Cisco video/Collaboration infrastructure.
Able to Provide Tier 2/3 support for day-to-day operational incidents of clients.
Utilizes good troubleshooting skills to quickly provide quality resolutions during outage related to AVCN.
Should have good understanding and Knowledge on CISCO Collaboration(VoIP/IP Telephony) product suites such as CUCM | CUC| Expressways| Voice Gateways.
Must have good Knowledge in voice/Video control protocols like SIP| H323 / Video Protocol and should be able to analyse and troubleshoot debug logs.
Should have Knowledge and troubleshooting on Cisco Webex Meeting / Calling and control hub Should have knowledge on Monitoring Tools & alert troubleshooting Splunk | wireshark|Hepic| Solar wind etc
Essential Skills:
Candidate should have at least 6-15 years of Cisco Voice / Video experience and Excellent verbal and written communications skills are required.
Ability to adequately discuss technical issues related to AVCN endpoints set up and troubleshooting with technicians| engineers| and vendors.
Must have knowledge for Analysing designing and troubleshooting enterprise collaboration networks (AVCN)Good knowledge and understanding on Video Products including Cisco Endpoints ( Desk pro| Codec pro| Room bar| Room bar pro + etc )| Infrastructure including Cisco Call Manager| Webex Control Hub| Cisco Meeting Server.
Responsible for providing L2 and L3+ level technical support for enterprise Cisco video/Collaboration infrastructure.
Able to Provide Tier 2/3 support for day-to-day operational incidents of clients.
Utilizes good troubleshooting skills to quickly provide quality resolutions during outage related to AVCN.
Should have good understanding and Knowledge on CISCO Collaboration(VoIP/IP Telephony) product suites such as CUCM | CUC| Expressways| Voice Gateways.
Must have good Knowledge in voice/Video control protocols like SIP| H323 / Video Protocol and should be able to analyse and troubleshoot debug logs.
Should have Knowledge and troubleshooting on Cisco Webex Meeting / Calling and control hub Should have knowledge on Monitoring Tools & alert troubleshooting Splunk | wireshark|Hepic| Solar wind etc
Work arrangement
No
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