Oracle EPM Senior Consultant

As an Oracle EPM Senior Support Consultant, you’ll play a vital role in supporting and maintaining Oracle Cloud EPM technology.
Let’s break down the key requirements and responsibilities:
Minimum Requirements:
Experience: At least 7+ years of hands-on experience with Hyperion Planning, Essbase, PBCS, HFM,FCCS, and FDMEE (both on-premises and on-cloud).
Managed Services Model: Be prepared to work within a Managed Services Model.
Time Zones: Willingness to work across different time zones.
Communication Skills: Strong verbal, written, and presentation communication skills.
EPM Understanding: Good understanding of various aspects of EPM.
Reporting: Ability to report clearly and effectively.
Learning Attitude: Openness to learning other Oracle EPM solutions (whether on-premises or on-cloud).
Job Description Specifics:
Project-Related:
Support and administer the Hyperion Suite of applications.
Work with ticketing tools.
Develop training documents.
Provide clear status reports.
Communicate effectively with clients.
Be flexible to work in different shifts.
People Relations:
Maintain Version1 quality standards.
Collaborate with the team and support fellow members.
Participate in organization-wide initiatives.
Technology-Related:
Handle application administration.
Provide functional support.
Offer technical support.
Possess basic infrastructure knowledge.
Understand basic database concepts.
A minimum of 7 years’ experience as a technical support analyst or similar role.
Oracle EPM Cloud Suite experience.
hands-on experience with Hyperion Planning, Essbase, HFM, and FDMEE (both on-premises and on-cloud).
ITIL process Knowledge
Ability to research, learn, troubleshoot, and support.
Willingness to operate and progress in areas that are outside of previous experience.
Ability to multi-task and prioritize across concurrent workloads may be required.
Excellent written and verbal communication
Experienced user of defect tracking systems

Employment type
Full-time

Work arrangement
No