Human Resources Manager

To lead and manage the Human Resources, Administration, and Security functions of the resort by ensuring effective staffing planning, talent acquisition, employee engagement, learning & development, statutory compliance, industrial relations, payroll governance, and employee welfare while supporting organizational objectives and maintaining a positive work culture.
Key Responsibilities:
Oversee HR operations, including payroll, benefits, and employee data management.
Oversee the overall functioning of the Human Resources, Administration, and Security departments.
Implement HR policies, procedures, and SOPs in department.
Ensure smooth execution of all employee lifecycle processes from recruitment to separation.
Drive operational excellence through effective workforce planning and resource utilization.
Manage end-to-end recruitment and onboarding processes.
Ensure timely closure of Staffing requisitions.
Build talent pipelines through various sourcing channels.
Coordinate with department heads for workforce planning and succession requirements.
Ensure induction, behavioral, functional, and compliance training are conducted.
Drive succession planning and talent development initiatives.
Implement employee engagement activities and welfare initiatives.
Promote a positive work culture and employee satisfaction.
Address employee grievances and resolve workplace concerns.
Support retention and employee recognition programs.
Drive performance management processes across departments.
Guide managers on goal setting, performance reviews, and development planning.
Ensure compliance with all labor laws and statutory requirements.
Liaise with government authorities and regulatory bodies.
Manage audits, inspections, and statutory documentation.
Maintain harmonious employee and industrial relations.
Monitor manpower budgets, payroll costs, and productivity ratios.
Ensure timely processing of attendance, payroll inputs, and employee benefits.
Maintain departmental expenditures within approved budgets.
Oversee administration services, accommodation, transportation, uniforms, and employee facilities.
Ensure implementation of security procedures and emergency response measures.
Monitor outsourced workforce agencies and contractors.
Ensure compliance with contractual and statutory obligations.
Review service quality and vendor performance periodically.
Maintain employee records, HRMIS, statutory registers, and documentation.
Prepare monthly HR reports and analytics.
Monitor HR KPIs and implement improvement actions.
Required Skills & Qualifications:
MBA/MSW/PGDM in Human Resources, Personnel Management, or Labor Welfare.
Graduate in any discipline.
8-10 years of HR experience in hospitality, services, or related industries.
Minimum 2-5 years in a managerial HR role.
Thorough knowledge of labor laws and statutory compliances.
Key Performance Indicators (KPIs):
Recruitment Closure Time
Employee Turnover Rate
Employee Engagement Score
Statutory Compliance Score
Payroll Accuracy %
Manpower Cost vs Budget
Grievance Resolution TAT
Employee Retention Rate
Internal Promotion Ratio

Work arrangement
No