Food And Beverage Operations Manager

Company Description OD Food Project Pvt. Ltd. is a growing food and beverage organization committed to delivering high-quality dining and delivery experiences and consistent service standards. We have two brands Bob's Baked Co. and Bob's Table. The company focuses on operational excellence, customer satisfaction, and innovative food offerings tailored to diverse tastes. OD Food Project values collaboration, accountability, and continuous improvement across its teams. The organization provides opportunities for professional development and encourages ideas that enhance guest experience and operational efficiency.
Role Description The Food and Beverage Operations Manager is a full-time, on-site role based in Bhubaneswar. This role oversees daily food and beverage operations, including supervising service teams, coordinating kitchen and front-of-house activities, and ensuring adherence to hygiene, safety, and quality standards. The manager will monitor inventory, manage vendor relationships, and support menu implementation and promotions to optimize revenue and cost control. Responsibilities include handling guest feedback, resolving service issues, maintaining high customer satisfaction, and implementing standard operating procedures. The role also involves scheduling staff, supporting training, and collaborating with leadership to improve processes and achieve performance targets.
Qualifications
Strong food service and food & beverage operations skills, with experience in restaurant, café, or hospitality environments.
Demonstrated operations management abilities, including process optimization, resource planning, and adherence to standards, food costing and wastage management.
Proven customer service and customer satisfaction skills, with the ability to manage feedback and maintain a guest-focused environment.
Knowledge of food safety, hygiene regulations, and quality control in food and beverage operations.
Effective leadership and team management skills, with experience supervising and coaching staff.
Good communication and interpersonal skills, with the ability to collaborate across departments.
Experience with basic budgeting, inventory management, and cost control is preferred.
Relevant diploma or degree in hospitality management, hotel management, or a related field is beneficial.
Prior experience in a similar food and beverage management role will be an advantage.

Work arrangement
No