Concierge

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Front Desk & Reception Duties
Greet residents, visitors, and guests in a professional and courteous manner
Manage the main reception desk and serve as the first point of contact
Answer incoming calls and direct inquiries appropriately
Receive and distribute parcels, registered mail, and deliveries to residents
Maintain parcel collection logs and ensure proper handover procedures
Administrative Support
Handle resident inquiries regarding estate matters, facilities, and services
Process and forward complaints or feedback to the Management Team
Maintain accurate records of incidents, complaints, and service requests
Issue and manage access cards, parking labels
Update resident contact information and directories
Facility Management Support
Monitor proper usage of facilities and report any damages
Coordinate with contractors and service providers entering the premises
Communication
Circulate notices, circulars, and announcements to residents
Relay urgent messages to residents when necessary
Liaise between residents and the management team
Emergency Response
Respond to emergency situations following established SOPs
Contact relevant emergency services (police, ambulance, fire department)
Alert the Residence Manager and relevant authorities during emergencies
Customer Service
Provide information about the development, nearby amenities, and services
Maintain a professional and helpful demeanor at all times
General Duties
Ensure the reception area is clean, organized, and presentable
Maintain confidentiality of resident information
Complete daily handover reports to the next shift
Attend training sessions and briefings as required
Perform any other duties as assigned by the Residence Manager
Morning Shift: 8.00 a.m. to 4.00 p.m
Evening Shift: 12.00 p.m. to 8.00 p.m.
Alternate 5 days and 6 days week.
Location:
On-site –Singapore
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.