Employee and Labor Relations Specialist

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
About this role
Enables a best in class employee experience through exceptional subject matter expertise, consultation and service delivery for their areas of focus. This includes the management, implementation, and delivery of innovative solutions specific to their discipline(s) of accountability. Receives instruction, guidance and direction from more senior level roles to provide expertise to triage and resolve cases within the tiered service delivery model.
In this role, you will require conceptual knowledge of theories, practices, and procedures as well as having general business knowledge developed through education or prior experience related to your discipline and functional area. You will need to have the ability to exchange straightforward information with others and ask questions to check for understanding.
It is your responsibility to use established procedures and practice to analyze and resolve standard problems. You will be accountable for assigned contributions with no direct supervisory responsibilities. Your performance impacts your own work with limited impact on your team. You will need to use established procedures and practices to achieve objectives and meet deadlines.
Responsibilities – Duties, projects, tasks, and activities you would be responsible for in this role
Supports the implementation and delivery of end-to-end solutions in assigned discipline(s) to deliver a best in class employee experience
Supports program development related to their area(s) of expertise to improve the employee experience, balanced with function-specific needs and drivers
Engages with third party providers to establish, develop and review the suite of services in assigned discipline(s)
Addresses escalated HR inquiries and reviewer/approver of transactions, as applicable, with support from more senior team members
Provides information and insights to Team Leaders to continuously improve Knowledge Base and Case Management content for their assigned discipline(s)
Qualifications
About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.