Live opening · Posted 3 days ago
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About the role
Description supplied by the original job listing.
Operations Customer Expert:
Roles and Responsibilities
Provide technical support to customers through phone calls, emails, or chats.
Troubleshoot issues related to software applications, hardware devices, and network connectivity.
Collaborate with internal teams to resolve complex customer complaints and escalations.
Maintain accurate records of customer interactions using CRM software.
Stay up-to-date with product knowledge and industry trends to provide effective solutions.
Desired Candidate Profile
0-1 year of experience in a similar role (customer service/technical support).
Any Qualification Undergraduates or Graduates both can apply.
Strong communication skills with fluency in spoken English; excellent written and verbal communication abilities.
Proficiency in typing speed; strong interpersonal skills for building rapport with customers.
Typing speed - 30 WPM Above
Work arrangement
No
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