Live opening · Posted 3 days ago

Operations Customer Expert

BNP Paribas · Mohali district, India (On-site)
Linkedin No
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At a glance

The key details from the original listing.

Posted 3 days ago
CompanyBNP Paribas
LocationMohali district, India (On-site)
Salary28K INR/month - 33K INR/month
Work modeNo
SourceLinkedin
ListedPosted 3 days ago

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About the role

Description supplied by the original job listing.

Operations Customer Expert:
Roles and Responsibilities
Provide technical support to customers through phone calls, emails, or chats.
Troubleshoot issues related to software applications, hardware devices, and network connectivity.
Collaborate with internal teams to resolve complex customer complaints and escalations.
Maintain accurate records of customer interactions using CRM software.
Stay up-to-date with product knowledge and industry trends to provide effective solutions.
Desired Candidate Profile
0-1 year of experience in a similar role (customer service/technical support).
Any Qualification Undergraduates or Graduates both can apply.
Strong communication skills with fluency in spoken English; excellent written and verbal communication abilities.
Proficiency in typing speed; strong interpersonal skills for building rapport with customers.
Typing speed - 30 WPM Above

Work arrangement
No

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