Network Operations Manager

Company Description Esse India is a Canada-focused immigration and visa consulting firm known for providing reliable, value-driven services in Delhi. The organization’s expert team is well-versed in Canadian immigration rules and regulations and supports clients through the entire visa application process. Esse India is committed to delivering trustworthy guidance, ensuring that clients feel confident and informed about their options. Since its establishment, the firm has built a reputation for high client satisfaction by emphasizing transparency, professionalism, and strong service ethics.
Role Description The Network Operations Manager will oversee the daily operation, performance, and reliability of the organization’s computer networks and related infrastructure. This full-time, on-site role based in Canada involves monitoring network health, managing network administration tasks, and coordinating incident response and troubleshooting activities to minimize downtime. The Network Operations Manager will work closely with IT and business stakeholders to plan and implement network changes, optimize capacity, and ensure security and compliance with internal policies. Responsibilities include supervising network operations staff, maintaining documentation, managing vendors and service providers, and contributing to strategic decisions regarding network architecture and upgrades.
Qualifications
Strong expertise in Network Administration and Computer Network Operations to manage and maintain day-to-day network functionality.
Hands-on experience in Network Engineering for designing, implementing, and optimizing network architectures.
Proficiency in Operations Management to oversee processes, resources, and performance within network operations.
Advanced Troubleshooting skills to diagnose and resolve network issues quickly and effectively.
Experience with routing, switching, firewalls, VPNs, and network monitoring tools (e.g., SNMP, NetFlow, SIEM solutions).
Knowledge of network security best practices and familiarity with relevant compliance standards.
Demonstrated ability to lead technical teams, coordinate cross-functional projects, and communicate clearly with non-technical stakeholders.
Bachelor’s degree in Computer Science, Information Technology, or a related field; relevant certifications (e.g., CCNA/CCNP, Network+) are an asset.

Work arrangement
No