Live opening · Posted 3 days ago
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About the role
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Company Description HR TEAM is a professional services organization focused on delivering reliable and efficient HR and operational support to client businesses. The company specializes in end-to-end services that help organizations optimize their workforce, streamline processes, and improve overall performance. HR TEAM emphasizes structured processes, clear communication, and consistent service quality. The environment encourages learning, accountability, and collaboration across teams, making it a suitable place for individuals seeking growth in operations and HR-related roles.
Role Description The Operation POC at HR TEAM is a full-time, on-site role based in Noida, responsible for coordinating day-to-day operational activities and serving as the primary point of contact for internal teams and clients. This role involves tracking service requests, monitoring workflow, and ensuring tasks are completed within agreed timelines and standards. The Operation POC will support sales and HR teams by gathering requirements, updating status reports, and maintaining accurate documentation. Daily responsibilities include resolving operational queries, escalating issues when needed, preparing basic dashboards or summaries, and contributing to process improvements. The role requires close collaboration with cross-functional stakeholders while maintaining a professional and customer-focused approach.
Qualifications
Strong Analytical Skills to track operations, interpret data, and support decision-making.
Effective Communication abilities for coordinating with internal teams, clients, and stakeholders.
Basic understanding of Sales processes to align operational support with business objectives.
Operations Management skills to manage workflows, handle escalations, and ensure service quality.
Project Management capabilities to organize tasks, prioritize activities, and meet deadlines.
Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with basic reporting tools.
Ability to work independently and in a team, with attention to detail and a problem-solving mindset.
Bachelor’s degree in any discipline; prior experience in operations, coordination, or HR support is an advantage.
Work arrangement
No
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