Transaction Manager

What this job involves
Delivery of Real Estate Transaction Management services and functions to the allocated client property portfolio, including:
Duties & Responsibilities
Responsibility for the comprehensive, end-to-end management of an allocated portfolio of critical dates and key lease events in line with client requirements
Negotiation of new (or renewal of) leases, licenses and other use agreements that support the service delivery requirements of the client
Management of the market rent review process in line with lease agreements and client requirements, including concurrent engagement with multiple stakeholders including the client, external landlords, their representatives, and client appointed valuers
Management of make- good negotiations including formal settlements, requiring concurrent engagement with multiple stakeholders
Conducting end-to-end new market searches in line with client requirements, including engagement with external market stakeholders, delivery of professional market presentations to the client with recommendations and full management of administrative leasing requirements through to execution of formal lease documentation
Accurately maintain and update client Occupancy Agreements for all leased properties occupied by client agencies as required
Provide property market insight and input into client reports, presentations, and dashboards
Compliance with client approval procedures, including seeking formal instructions to proceed with all transaction matters, including new leases, renewal of leases, licenses, and other use agreements, maintaining confidentiality and audit trails of communications for probity purposes
Comprehensive management of the administrative preparation and execution of new leases, renewal of leases, option letters, license and other use agreements in line with evolving client requirements
Comprehensive and accurate record-keeping with respect to all transactional matters
Client and stakeholder relationship management – ensuring continued establishment of defined lines of communication and regular meetings with the client counterpart and other key stakeholders
Performance objectives
Deliver operational, client & customer agency service excellence across the client portfolio as it relates to this service
Focus on the transactional/leasing activities within the portfolio
Ensure the delivery of the service is provided in a manner that is integrated with all other services that are delivered
Work with Government to ensure operational efficiencies in the use of properties occupied by client agencies
Ensure all Conflicts of Interest (COI) are effectively managed in accordance with the client endorsed JLL COI Management processes (whether perceived, potential or actual). This includes prompt notification to client in writing of any conflicts that arise (or are likely to arise), making full disclosure of all relevant information relating to the conflict and outlining activities proposed to resolve or otherwise deal with the conflict.
Key skills
Ability to deal with a variety of complex issues concurrently, within tight operational deadlines.
Goal oriented and focused on meeting performance targets.
Excellent client service and communication skills.
Ability to work well in a team environment.
Employee specification
Minimum 3 years’ experience in property transactions and associated services with a track record
Preferred (or working towards) Tertiary qualification in Property/Real Estate or equivalent. Current Real Estate Licence or Certificate of Registration
Ability to obtain and hold an AGSVA Clearance and or any additional associated Entity clearances.
Must be an Australian Citizen.

Work arrangement
Yes