Principal Solutions Architect APAC

ABOUT THE ROLE:
You'll lead enterprise-level API integrations for Talon.One's largest APAC customers, owning multi-month, high-complexity projects end to end.
ABOUT THE TEAM:
With approximately 15 team members across India, Singapore, and Australia, our APAC Post-Sales group is rapidly expanding across Customer Success, Technical Account Management, and Solutions Architecture. Be part of this exciting growth journey. You will report directly to the VP of Customer (based in Germany) and play a key role in our broader global Post-Sales team. For this role, you must be located within commuting distance of one of our India hubs: Bengaluru or Mumbai.
ONCE YOU ARE HERE YOU WILL:
Lead the design and delivery of large-scale API integrations, aligning platform capability with customer goals while managing risk
Partner with implementation partners and system integrators to keep their approach aligned with best practices and the customer's interests
Be accountable for project success by reviewing and challenging planning, resource allocation, and timelines across enterprise integrations
Work directly with customers and internal teams to define scope, milestones, and deliverables
Evaluate partner performance after each project and feed insights back to internal teams to sharpen how we work with partners going forward
Act as a long-term technical advisor to enterprise customers, shaping architectural strategy beyond the initial integration
Troubleshoot and improve the performance of live integrations using integration logs and performance metrics, well past go-live
Mentor the Technical Account Management team on technical and project management practices, raising the bar across the function
WHAT WE NEED YOU TO BRING TO THE TABLE:
Bring 10+ years in a technical or customer-facing role (Solutions Architect, Technical Account Manager, or similar) with enterprise customers
Architect solutions on API-based SaaS products across modern cloud platforms (GCP, AWS, Azure)
Experience in MarTech, CDPs, customer engagement platforms, or e-commerce ecosystems (payments experience is a plus
Lead large-scale projects end to end, managing resources and mitigating risk while hitting timelines
Translate technical concepts clearly for stakeholders at every level, from engineers to senior executives
Diagnose and resolve complex technical challenges using concrete evidence, not guesswork
WHAT'S IN IT FOR YOU:
As part adyen, with offices in Mumbai and Bengaluru, you’ll benefit from a supportive environment and a competitive benefits package.
Highlights include full healthcare insurance, flexible hybrid working, daily lunches in the office, and an annual trip to our Amsterdam headquarters. You’ll also enjoy generous paid time off, commute allowances, and a flat, collaborative team culture.
More information on the offices:
Bengaluru: https://careers.adyen.com/locations/bengaluru
Mumbai: https://careers.adyen.com/locations/mumbai
WHY YOU SHOULD WORK FOR US:
The right attitude: modern methods and a diverse, creative workspace with an open and international culture
Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
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