Senior Project Manager, Fundraising Operations

Union: Non-Union
Department: Customer and Business Operations
Reports to: Director, Foundation and Vendor Operations
Hours: 35 hours
Salary Range: $100,000 to $120,000
Status: Temporary Full-time (12-month contract)
Vacancy: New
Posted Date: Monday, October 5th
Closing Date: Sunday, October 11th
Seeking an experienced Senior Project Manager to lead the end-to-end implementation and launch of multiple lottery programs, including the development and coordination of detailed launch plans across marketing, technology, operations, finance, legal, compliance, customer service, prize administration, and external vendors. The role will focus on project planning, timelines, dependencies, processes, stakeholder coordination, and vendor management and will be responsible for coordinating technical readiness, integrations, and testing.
Key Responsibilities
Lead the end-to-end planning, implementation, launch, stabilization, and closeout of multiple lottery programs
Translate lottery launch requirements into detailed work packages, responsibilities, timelines, dependencies, and acceptance criteria
Develop and manage project plans for multiple concurrent program launches and initiatives
Manage a high-volume portfolio, balancing priorities, timelines, dependencies, and deliverables
Establish clear milestones, responsibilities, dependencies, and deliverables across workstreams
Coordinate cross-functional activities across Marketing, IT, Operations, Finance, Legal, and Compliance
Lead collaboration with internal teams and external vendors from planning through post-launch
Serve as the central point of contact between internal stakeholders and external partners
Ensure approvals, testing, communications, marketing, and operational readiness activities are completed on schedule
Lead project kick-offs, status meetings, working sessions, and post-launch reviews
Maintain project plans, action logs, risk registers, decision logs, and status reports
Identify risks, issues, bottlenecks, and competing priorities and develop mitigation plans
Monitor vendor deliverables and ensure partners meet agreed timelines and expectations
Coordinate business readiness, including customer service, marketing, operations, reporting, and communications
Provide senior leadership with regular updates on progress, risks, decisions, and upcoming milestones
Identify and implement process improvements and establish repeatable best practices for future launches
Ensure programs are delivered on time, within scope, and aligned with organizational objectives
10+ years of project management experience managing complex, cross-functional business initiatives
PMP Certification is mandatory
Demonstrated experience managing multiple projects, workstreams, or program launches simultaneously
Experience working within hospitals/healthcare, foundation, or similarly complex organizations is strongly preferred
Lottery experience is considered a strong asset
Strong experience coordinating deliverables across Marketing, IT, Business Operations, external vendors, and senior stakeholders
Demonstrated experience with process improvement, including proactively identifying inefficiencies and implementing practical improvements
Proven ability to manage detailed project plans involving multiple workstreams, stakeholders, and dependencies
Strong vendor and stakeholder management experience
Excellent organizational, communication, facilitation, and problem-solving skills
Ability to thrive under pressure and manage a high volume of competing priorities in a fast-paced environment
Comfortable working with technical and non-technical stakeholders without serving as the technical implementation lead
Proficiency with project management and collaboration tools
Lean Six Sigma certification is highly preferred
Additional project management certifications, such as PRINCE2, are considered an asset

Employment type
Full-time

Work arrangement
Hybrid