Site Manager

Company Description HungerBox is India’s leading institutional food technology company, managing cafeteria operations for major enterprises across IT parks, corporate campuses, manufacturing facilities, and financial institutions. The platform is designed around the complete cafeteria experience, enabling employees to discover menus, pre-order meals, and make cashless payments with ease. Food vendors and partners use HungerBox tools to manage orders, inventory, and settlements efficiently. Enterprise clients and facility teams benefit from real-time visibility, compliance support, and operational control across multiple locations. With a specialized focus on institutional food, HungerBox has become the workplace dining platform of choice for many of India’s top organizations.
Role Description The Site Manager role is a full-time, on-site position based in the Greater Delhi Area, responsible for overseeing day-to-day cafeteria operations at client locations. The Site Manager coordinates with food vendors, facility teams, and internal stakeholders to ensure smooth meal service, adherence to quality and hygiene standards, and consistent customer satisfaction. This role includes monitoring order flows on the HungerBox platform, managing staff schedules, handling onsite escalations, and ensuring compliance with client policies and regulatory requirements. The Site Manager tracks key performance metrics, prepares regular reports, and implements process improvements to enhance efficiency and the overall dining experience. The position also involves training and guiding onsite teams, conducting audits, and supporting client engagement activities as needed.
Qualifications
Operational management skills, including experience overseeing daily site operations, vendor coordination, and staff supervision.
Strong customer service and stakeholder management skills to handle employee queries, client interactions, and on-site escalations professionally.
Basic data and reporting skills, such as tracking KPIs, using dashboards or spreadsheets, and preparing concise operational summaries.
Familiarity with food service, facilities management, or hospitality standards, including hygiene, safety, and compliance practices.
Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams and work environments.
Ability to work on-site in the Greater Delhi Area, manage shifting priorities, and remain calm under pressure.
Prior experience in cafeteria operations, hospitality, or food tech platforms is an advantage.
Bachelor’s degree or equivalent practical experience in operations, hospitality, business, or a related field preferred.

Work arrangement
No