Senior Finance Assistant

About Chelsea Surgical Partners
Chelsea Surgical Partners is a London-based private medical practice management company. We run the business side of private practice for a group of consultant surgeons and specialists, from bookings and patient administration to billing and collections, so they can focus on their patients.
We are growing and building our team. Our operations run on bespoke practice management software designed around our group, and this role sits at the heart of how our consultants get paid.
The role
You will own day-to-day billing, remittances and credit control for our consultants, making sure every invoice is raised, paid and reconciled. This is a pure finance role working full time alongside our Head of Finance.
You will deal directly with patients, private medical insurers (such as Bupa, AXA Health and Aviva) and hospitals. You will also support the wider finance function with bookkeeping and month-end, covering everything except payroll.
Key responsibilities
Billing
Raise accurate, timely invoices to insurers, patients and third parties for consultant activity
Check procedure codes, fees and insurer authorisations before invoices go out
Resolve billing queries from consultants, patients and insurers
Remittances and reconciliation
Process remittance advices from insurers and hospitals and allocate payments against invoices
Reconcile payments received against amounts billed, per consultant and per insurer
Identify and investigate shortfalls, underpayments and rejected claims, and resubmit where appropriate
Credit control and debt chasing
Manage the aged debtor ledger and chase outstanding balances with insurers and patients
Handle patient shortfall and self-pay accounts with tact and clarity
Escalate disputed or long-overdue accounts to the Head of Finance with a clear summary
Bookkeeping and finance support
Maintain accurate ledgers and post transactions
Support month-end closing, bank reconciliations and reporting
Produce regular reports on billing, collections and debtor positions for the Head of Finance and consultants
Help improve and standardise finance processes as the team grows
Skills and experience
Essential
Experience in billing, credit control or account’s role, ideally in private healthcare
Strong Excel skills: filtering and reconciling large data sets
Working knowledge of bookkeeping and core accounting principles
Confident IT skills and quick to pick up new systems
Excellent attention to detail and accuracy with numbers
Clear, professional communication, including sensitive conversations with patients about money
Organised and self-motivated, able to manage a workload independently
Desirable
Private healthcare billing experience with UK insurers such as Bupa, AXA Health, Aviva or Vitality
Familiarity with insurer fee schedules, procedure codes and pre-authorisation
Experience with Xero
AAT qualification or part-qualified ACCA/CIMA
Full training will be provided on our in-house practice management software.
Remote working
This is a fully remote role, so you will need to work confidently and securely from home.
A quiet, private workspace suitable for handling confidential patient and financial information
Reliable high-speed broadband
Comfortable with video calls, shared drives and cloud-based systems
Able to troubleshoot basic IT issues and work without in-person support
Awareness of data protection (UK GDPR) and good practice when handling sensitive data
What we offer and how to apply
Competitive salary
Fully remote, full-time role
Training on our bespoke practice management software
A key role in a growing team, with scope to shape how our finance function develops
Holiday allowance, pension and other benefits.
To apply, please send your CV and a short covering note to veronika@chelseasurgical.org

Work arrangement
Yes