Vice President, Treasures Team Lead, Consumer Banking Group

Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
Lead and manage a team of Treasures Relationship Managers to deliver exceptional customer service and achieve business targets
Develop and implement strategies to grow the Treasures customer base and deepen relationships with existing clients
Provide coaching and mentorship to team members, fostering their professional development and ensuring they are equipped to handle complex client needs
Collaborate with cross-functional teams to identify and capitalize on opportunities to enhance the Treasures proposition and customer experience
Monitor team performance, identify areas for improvement, and implement corrective actions to drive continuous enhancement
Ensure compliance with all relevant policies, procedures, and regulatory requirements
Requirements
Experience in a similar leadership role within the banking or financial services industry
Proven track record of successfully managing and motivating a team to achieve ambitious targets
Strong interpersonal and communication skills, with the ability to build rapport and effectively engage with clients and stakeholders
Analytical mindset and problem-solving skills to identify and address complex client needs
Excellent organizational and time management skills, with the ability to prioritize and multitask effectively
Commitment to continuous learning and professional development
Location:
Chandigarh
Job:
Relationship Management
Schedule:
Regular
Employee Status:
Full time