Appliance Replair Technician Professional

Come join us! We are currently seeking qualified candidates in the Austin, TX area. Travel to customer location to diagnose, troubleshoot and repair Miele Professional Appliances utilizing factory training, service manuals and computerized tools.
Key Responsibilities
Support and provide installation and validation support of Professional products
Provide in-servicing on the proper use and care of all Professional products
Provide and support of preventative maintenance tasks on all Professional products
Organize, maintain and upkeep of company provided vehicle, tools, test equipment, computers and other assigned company assets.
Complete all warranty & service call, validation and installation documentation in an accurate and timely manner.
Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required
Assist other Field Service Representatives in successfully performing job requirements in accordance with policy and procedures
Mentor other Field Service Representatives in the proper repair of Professional products
Assist in display and trade show set up and support, as assigned
Assist Technical Support with telephone support, as needed
Contribute to the continuous improvement of technical documentation and technical resources
Promote teamwork and a positive work environment with all employees
Adherence to Miele Service Excellence Policy
Requirements
Up to 75% overnight travel possible
A valid driver's license
High school diploma or general education degree (GED)
Strong understanding of basic plumbing and electromechanical skills recommended
Good computer skills with knowledge of Microsoft Office
Ability to apply concepts of basic math
Ability to read, write and comprehend instructions, correspondence, and memos in English
Ability to multi-task
Successful pre-employment screening process including drug screen, background investigation and credit check
Ability to work professionally with colleagues and be a team player
Must be a self-motivated, customer-oriented person with excellent communication skills
Physical Requirements
Ability to sit, walk and crawl occasionally
Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently
Ability to use hands repetitively and power/simple grasp constantly
Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly
Physical ability to lift, pull and push products up to 50 pounds frequently
Physical ability to lift, pull and push products that weigh in excess of 100+ pounds occasionally
Ability to carry items up to 6 feet occasionally
The salary range for this position is $65,000 to $75,000 annually plus bonus. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education experience, relevant skills, and alignment with market data.
Benefits
Comprehensive health, dental and vision insurance
Wellness discounts on medical premiums
100% covered life and long-term disability insurance
401k with company match
PTO + holidays
Discounted gym membership
Generous Employee Purchase Program
Wellness and volunteer programs
Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V