Motor Vehicle Title Examiner - Bureau of Motor Vehicles

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Position: Motor Vehicle Title Examiner
Department: Secretary of State - Bureau of Motor Vehicles
Division: Title Services
Location: Augusta, Maine
Schedule: Monday – Friday
Job Class: Office Specialist I - 6546
Grade: 16
Salary: $19.60 - $28.25
Closing Date: October 26, 2026
Join Our Team at the Department of the Secretary of State
At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.
Are you ready to make a difference?
We are looking for dedicated and collaborative individuals who thrive in a dynamic, growth-focused environment. If you are passionate about making a difference, driving success, and being part of a positive team culture, we want you on our team.
About the Position: The Bureau of Motor Vehicles is seeking a detail-oriented and motivated professional to join our Title Services team as a Motor Vehicle Title Examiner. In this role, you will review motor vehicle title applications and supporting documents, verify ownership, and determine whether applications meet the requirements for issuance under Maine law and BMV policies. You will examine documents such as out-of-state titles, court records, lien documents, and repossession paperwork to identify discrepancies, ensure compliance, and recognize potential fraud. You will also explain requirements and next steps to applicants, dealers, lienholders, and municipal agents, helping them resolve incomplete or conflicting information and referring issues for additional review when needed. This high-volume work requires careful review, sound judgment, and steady productivity. Your work will help maintain accurate title records and protect the integrity of vehicle ownership transactions in Maine.
What We’re Looking For:
Team Collaboration: Ability to work effectively within a team, contributing to shared goals and helping others succeed.
Communication Skills: Clear and effective communication with colleagues, management, and stakeholders to ensure alignment and clarity.
Adaptability: Willingness and ability to adapt to changing priorities, processes, and technologies.
Problem-Solving: Strong critical thinking skills to identify issues and propose innovative solutions.
Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities.
Professionalism: Maintain a positive and respectful work environment through thoughtful, courteous interactions.
Key Competencies We Value:
Emotional Intelligence: Ability to understand and connect with others, showing empathy while maintaining professionalism and accountability.
Conflict Resolution & Feedback: Skill in managing difficult situations and offering constructive feedback with tact and respect.
Time Management: Strong organizational and multitasking abilities to balance various responsibilities effectively.
Commitment to Excellence: Dedication to achieving high standards in service delivery and personal work performance.
Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development.
In this role, you will:
Ensure compliance with State policies, including human resource and information security protocols governing confidentiality and proper use of state information systems.
Critically review electronic information system input/output; identify and report on data entry and output quality control standards.
Examine motor vehicle title applications and related documents (liens, ownership chain, vehicle/odometer data, and signatures) to verify ownership and regulatory compliance.
Verify, post, reconcile, and update standard documents and financial transactions.
Prepare summary reports and trend analyses; research and analyze complex information to support conclusions and recommendations.
Present information to individuals and groups; recommend operational improvements.
Maintain and service issued materials; determine and requisition needed inventory and supplies.
Preference will be given to candidates who bring digital fluency and a process-improvement mindset:
Comfort learning and adopting new technologies, experience streamlining or digitizing paper-based work, clear written communication, curiosity about emerging workplace tools, and the judgment to evaluate and verify their output before relying on it.
Knowledge of principles, practices, and equipment used in quality control of data input and output.
Knowledge of laws, regulations, and practices related to motor vehicle title ownership and processing.
Ability to conduct research, gather and analyze information, and draw accurate conclusions.
Ability to oversee and maintain inventory and supplies.
Ability to review input and output from electronic information systems and develop/implement data quality control standards.
Ability to examine motor vehicle title applications and related documents (e.g., liens, chain of ownership, vehicle and odometer information, signatures) to determine ownership and compliance.
Ability to write clear, comprehensive reports and analyses.
Ability to develop and recommend new work methods, administrative procedures, and operational improvements.
Ability to understand and promote management goals and integrate them into day-to-day operations.
Minimum Qualifications:
(Entry level knowledges, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO the following coursework/training and/or experience.)
Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I and Office Associate II.
Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire.
The successful candidate must pass a National Criminal Background check, which may include fingerprinting.
Why Join Our Team?
We believe in supporting our workforce's health and well-being with a valuable total compensation package, including:
Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($12,213.69 - $14,790.59 annual value), depending on salary. Use this chart to find Premium Rates for you and your family, including the percentage of dependent coverage paid by the State.