Domain Portfolio Lead (Mashreq Global Network Pakistan)

Key Responsibilities:
TCOE Implementation & Governance
Establish, optimize, and manage the QA function within the assigned portfolio in alignment with Mashreq QA Policy and TCOE standards.
Drive implementation of the TCOE framework, governance processes, and testing best practices.
Standardize testing methodologies, processes, tools, templates, and reporting mechanisms across portfolio initiatives.
Ensure consistent adoption of QA policies, standards, and governance controls.
Portfolio Quality Leadership
Align QA strategy with business objectives, technology priorities, and regulatory requirements.
Collaborate with Product Owners, Business Analysts, Project Managers, Initiation Leads, and business stakeholders to ensure effective test planning and execution.
Monitor testing activities to ensure quality outcomes, compliance, and timely delivery.
Apply risk-based testing approaches by prioritizing testing activities based on business impact and technical complexity.
Stakeholder Management & Collaboration
Partner with:
Central Process Governance Team to ensure compliance and adoption of QA standards.
Technical Leads to promote an automation-first approach, performance testing, and effective test data strategies.
Transformation Office and Change Teams to drive TCOE adoption and portfolio-wide visibility.
Domain experts to validate business-critical scenarios and identify domain-specific risks.
Metrics, Reporting & Continuous Improvement
Define, manage, and monitor QA KPIs and performance metrics across projects.
Develop and maintain dashboards and management reports covering:
Automation Coverage
Test Execution Metrics
Defect Density
Defect Leakage
Defect Aging
Defect Removal Efficiency (DRE)
Productivity Trends
Exit Criteria Compliance
Present QA performance reports and recommendations to portfolio stakeholders and Head of TCOE.
Drive continuous improvement initiatives through trend analysis, root cause analysis, and lessons learned.
Capability Building & Quality Maturity
Promote QA maturity through coaching, mentoring, and knowledge-sharing initiatives.
Support onboarding and upskilling of QA professionals.
Encourage adoption of innovative testing tools, frameworks, and quality engineering practices.
Drive standardization and reuse of QA assets across projects.
Operating Environment & Working Relationships
Demonstrate strong planning, organization, and execution capabilities.
Build and maintain effective relationships across technology and business teams.
Support team objectives by assisting colleagues in achieving portfolio and organizational goals.
Foster collaboration and ensure alignment across multiple stakeholders and delivery teams.
Problem Solving
Lead the design, implementation, and evolution of TCOE practices across the assigned portfolio.
Analyze business and technical requirements to determine testing scope and feasibility.
Identify quality risks and implement effective mitigation strategies.
Apply strong testing design and implementation expertise within banking technology environments.
Decision-Making Authority & Responsibility
Ensure focus on critical deliverables and quality objectives.
Take ownership and accountability for outcomes, quality targets, and governance compliance.
Make informed decisions related to testing strategy, prioritization, and quality risks within the portfolio.
Knowledge, Skills & Experience:
Education:
Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related quantitative discipline.
Experience:
Minimum 10+ years of banking QA experience, covering areas such as:
Core Banking
Digital Banking
Trade Finance
Corporate Banking
Regulatory & Compliance Programs
Proven experience in QA leadership and Test Center of Excellence (TCOE) initiatives.
Technical & Functional Expertise:
Deep understanding of QA processes, frameworks, and governance practices.
Expertise in test strategy, test planning, and test execution management.
Strong experience with:
Automation Testing Frameworks
API Testing
Performance Testing
Test Data Management
Defect Lifecycle Management
Risk-Based Testing
Advanced knowledge of:
Defect Severity & Prioritization
Defect Aging
Defect Leakage
Defect Removal Efficiency (DRE)
Quality KPI Frameworks
Tools & Technologies:
Azure DevOps
Jira
Confluence
SharePoint
Excel
Grafana
Power BI
Reporting & Analytics:
Proven experience in creating automated dashboards and quality reports.
Ability to define and measure:
Automation Coverage
Execution Effectiveness
Quality Trends
Team Productivity
Release Readiness Metrics
Key Deliverables:
QA Strategy Documents
Test Plans and Test Exit Reports
Automation Strategy and Execution Reports
Weekly Status Reports
Portfolio QA Dashboards
QA Governance Reports
Quality Assurance SOPs and Standards
Monthly and Quarterly QA Audit Reports

Work arrangement
Yes