Scheduling Coordinator - Thoracic Surgery

Scheduling Coordinator - Thoracic Surgery
Job Title
Scheduling Coordinator - Thoracic Surgery
About the Department
Join our dedicated team at Henry Ford Health in Jackson, a trusted community anchor serving patients across mid-Michigan. Surrounded by lakes, parks, and small-town charm, our Jackson hospital campus offers a welcoming atmosphere and the opportunity to provide high-quality care in a close-knit community setting. As part of our team, you'll play a vital role in ensuring seamless patient care through efficient scheduling and coordination.
Thoracic surgery involves procedures to treat organs located in the thorax, or chest. At Henry Ford Thoracic Surgery - Jackson, we are committed to providing compassionate treatment at every stage of our patients’ care.
Henry Ford Thoracic Surgery - Jackson
1100 E Michigan Ave
Ste 211
Jackson, MI 49201
Role Overview
As a Scheduling Coordinator, you will be responsible for coordinating and scheduling surgeries, post-op appointments, surgical clearances, pre-admission testing, procedures, diagnostic testing, and referrals. You'll also obtain insurance authorizations and provide patient education, ensuring a smooth and efficient healthcare experience for our patients and supporting our physicians and clinical staff.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
Coordinate and schedule surgeries, post-op appointments, surgical clearances, pre-admission testing, procedures, and diagnostic testing.
Manage referrals and obtain insurance authorizations to ensure seamless patient care.
Provide patient education to enhance their understanding of their healthcare journey.
Maintain a high standard of customer service and adherence to organizational protocols.
Anticipate issues and suggest strategies to address and improve processes.
What You Will Need
Required Qualifications
Graduation from high school or equivalent.
Experience in a clinical or healthcare setting.
Ability to maintain a high standard of customer service and observance of organization protocol.
Ability to maintain team-oriented relationships with managers, physicians, and other clinical staff.
Demonstrated ability to anticipate issues and suggest strategies to address and/or improve those issues.
Highly organized and meticulous about details.
Effective written and verbal communication skills.
Solid understanding and knowledge of medical terminology.
Preferred Qualifications
Minimum of two years of scheduling experience.
NextGen experience.
Knowledge of CPT, ICD9, ICD10 codes.
What We Offer
At Henry Ford Health, we foster career growth through collaborative opportunities, mission-driven work, and continuous learning. Join us to make a meaningful impact while advancing your professional journey.
Join Our Team
Ready to make a difference? Apply now to join our dedicated team at Henry Ford Health!
Graduation from high school or equivalent.
Experience in a clinical or healthcare setting.
Ability to maintain a high standard of customer service and observance of organization protocol.
Ability to maintain team-oriented relationships with managers, physicians, and other clinical staff.
Demonstrated ability to anticipate issues and suggest strategies to address and/or improve those issues.
Highly organized and meticulous about details.
Effective written and verbal communication skills.
Solid understanding and knowledge of medical terminology.

Employment type
Full-time

Work arrangement
No