Operations & Project Manager

OPERATIONS & PROJECT MANAGER - URGENT HIRING
We are hiring for a US-based, approximately $50M CPG manufacturing and 3PL group serving supplement and wellness brands, with its own fulfillment warehouse in New York.
This is a fully remote, full-time role based in Colombia, working Eastern Time hours and reporting directly to the founder. Fluent written and spoken English is required. Preferred locations: Bogotá and Medellín. Start ASAP.
YOUR RESPONSIBILITIES
• Own the product lifecycle from idea and formulation through packaging, production, and fulfillment.
• Manage project timelines, deliverables, and accountability across clients, manufacturers, and suppliers.
• Centralize scattered client information into organized, accessible systems.
• Build and improve systems and automation using Monday.com, Slack, and AI tools.
• Manage client, manufacturer, and supplier relationships and keep all parties accountable.
• Handle new-client follow-ups and onboarding.
• Be a proactive thought partner to the founder, with a weekly founder check-in.
REQUIRED QUALIFICATIONS
• Proven project management and client or account management experience.
• Experience in CPG, manufacturing, supply chain, or 3PL/fulfillment.
• Knowledge of the product lifecycle.
• Fluent written and spoken English.
• Ability to work with Slack, Monday.com, Claude/AI, Muse, and Google Workspace.
• Full-time availability during Eastern Time hours.
NICE TO HAVE
• Experience in startups or running your own business.
• Sales pipeline, lead generation, or marketing experience.
WHAT WE OFFER
• Direct access to the founder and meaningful impact on the business.
• Opportunities to grow your role.
• Fully remote work and a close-knit culture.
• Competitive compensation based on experience.
SELECTION PROCESS
Initial interview → Director interview → Psychological assessments → Video for company → Final interview.
HOW TO APPLY
Apply through the StepUp Talent application form. Select Operations and Project Management on the form. Submit your CV in the StepUp format and a 1-1.5 minute introduction video.
Applications without a video will be disqualified.

Work arrangement
Yes