Treatment Coordinator - Ainslie Street Dental

Get to Know Us:
At Ainslie Street Dental, we provide patient-centered care in a modern, collaborative environment, offering a full range of dental services with a strong focus on comfort, efficiency, and clinical excellence. Our team is dedicated to creating a seamless, supportive experience for every patient through clear communication, personalized service, and well-organized workflows.
As a Treatment Coordinator, you’ll play an essential role in guiding patients through their treatment journey, helping them understand their recommended care, coordinating appointments, and supporting treatment acceptance through clear communication and compassionate service. We value professionalism, organization, and a patient-first approach, and offer a respectful, team-oriented workplace where you can grow your skills and contribute to an exceptional patient experience.
Schedule:
Monday - Thursday: 9.00am - 5.00pm
Friday: 8.00am - 2.00pm
What Sets Us Apart:
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
The wage for this Treatment Coordinator position is $25-$30/hour depending on skills, experience, and location.
Please note that this is a replacement job opening.
Your Role:
Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
Support treatment planning by coordinating appointments and follow-ups with the dental team
Present treatment costs, collect payments, process insurance claims, and assist with payment plans
Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
Maintain accurate patient records and ensure smooth scheduling to optimize chair time
Collaborate with clinical and administrative staff to deliver seamless, high-quality care
Uphold privacy, ethical, and regulatory standards in all patient interactions
About You:
Previous clinical experience as a Treatment/Scheduling Coordinator is required
Knowledge and understanding of dental treatment plans and ability to educate patients is required
Experience with dental software programs is required
Strong customer service experience
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.